Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
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Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
Social Security filers e-file issues
on February 17, 2022
Posted by: qkwb
from Fife, Washington 98424
After waiting for three total updates to clear a Social Security Worksheet issue, I was finally able to e-file on February 17. No issues with that except that we had absolutely NO clue as to why the delays kept happening. In the end it was OK but it was very frustrating just sitting and waiting on this fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No reason to wait for updates
on February 17, 2022
Posted by: GTucker10
from The Villages, FL
I used turbo tax for many years and switched 5 years ago. Never any problems until this year. Would not let me e-file this year for almost 3 weeks due to updates. I checked with my friends who still use turbo tax. (NO PROBLEMS) This should not have happened.
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R simplifies and delivers superior service
on February 17, 2022
Posted by: Brr28
from Martinsville VA
Been using this software for several years. Never a problem. You make it easy for seniors. Thanks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great job
on February 17, 2022
Posted by: Clark2
from WA
I bought this a month ago, had to wait for updated forms but it worked well
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Delays
on February 17, 2022
Posted by: Sailor George
from Middleburg, FL
Never, in all the years that I've utilized your product, have I had to wait for numerous updates before sending in my return. I got even more upset when a relative had theirs done at one of your office locations and they had no problem at all prior to the update I had to wait for. I have only my SS and Military Retirement so, there shouldn't have been any problems.
Cons: Time consuming
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes Taxes Easy
on February 17, 2022
Posted by: JB51
from Dallas, TX
I've done my taxes with the H&R Block software for 11 years and there's never been a problem after filing with the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good accuracy
on February 17, 2022
Posted by: Robbcd
from Idaho
On grip was I had to wait until Febuary 17th to get the final form for my Social Security. Once I got that things went smooth.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Tax Reporting
on February 17, 2022
Posted by: Bob1462
from Lakewood OH
Have used many times past few years. Never any problems! Easy to navigate!
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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