Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
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Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
It was very easy to use,
on February 18, 2022
Posted by: Art41
from Ohio
I bought this product to do my Federal Income tax. I did not need it for my state income tax because my state provides on line fill in forms. This product was easy to use for me because my taxes were straight forward and uncomplicated.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long time user
on February 18, 2022
Posted by: User235
from Irwin, PA
I have been using your tax preparation software for at least 10 years and has always been easy to use and accurate. This year was not allowed to file until today due to lag in software update not sure if this is due to IRS or Block. otherwise great product
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Easy!
on February 18, 2022
Posted by: MuthaT
from east liverpool, Ohio
I have used H&R Block for the last 10+ years and it has never failed me. Very easy to understand and enter items. Only problem this year is the rate of updates was lacking since I usually file by mid-January when I receive all of my information but could not do it until mid-February because of late updates.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Still good!
on February 18, 2022
Posted by: rlquall
from Dickson, TN
Still loads well. Still has an interview asking the right questions. Still makes it easy to correct errors. Still the best software for the typical consumer if you ask me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Sorry I bought and used this software
on February 17, 2022
Posted by: J14ohn
from Ogden Utah
Even though the federal form for S.S. Income was final a month ago, it took you a month to update your software. Holding me and 50 million other customers up for a month and not being able to get our refunds in a timely manner. The free online services do a better job than you do!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
ridiculous wait to e-file
on February 17, 2022
Posted by: atoma717
from New York
ridiculous wait to e-file due to social security worksheet not being cleared. Not happy
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great with one minor quibble
on February 17, 2022
Posted by: ThatSeattleGuy
from Seattle
Great as usual - I switched to H&R Block from TurboTax years ago and never looked back. My only quibble is that this year's program totally punted and forced me to calculate my own self-employed health insurance deduction (IRS form 535) instead of just doing it themselves, which they really should have done for me. (That's the whole reason to have a tax program, so you don't need to look at the IRS worksheets and go through them line by line. Why they wussed out on this one thing, I have no idea.)
Other than that - great value as usual.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Why have to wait til Feb 17 update to file?
on February 17, 2022
Posted by: Knick Kname
from Pennsylvania
I've used for years with no trouble. This year had to wait weeks for no apparent reason
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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