Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
4
One needed change--TN no longer has an income TAX
on February 25, 2022
Posted by: G2nd
from Tennessee
The state of Tennessee NO longer has a state income Tax.
TN needs to be added to the list of states without income in the instruction as well as in other places in the forms.
TN needs to be added to the list of states without income in the instruction as well as in other places in the forms.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Garbage
on February 24, 2022
Posted by: Anonymous
from Johnson City, Tn
I've used H&R software for simple returns for 7 years. Never any issues until this year. Never again!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Very good, but some concerns
on February 24, 2022
Posted by: Bob14217
from Kenmore NY
I’ve using your software to do my taxes for many years and am generally satisfied with it. But there are some problems:
First of all, I’m irritated that I can’t create itemized lists of, say, charitable deductions by importing an Excel spreadsheet. Instead, I have to manually re-create them.
Second, the print on your screens is just too small. I wish there was a way to zoom in and out to read the screens more easily. I’ve tried copying some of the text into Word, but can’t even do that. You should remember that there are many of us septuagenarians out there whose eyes are no longer young.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 23, 2022
Posted by: Crocket
from Lancaster,PA
I’ve used H&R for several years and would highly recommend it. Easy to follow the step by step. Great software for the average filer.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
A great Experience for the money
on February 22, 2022
Posted by: Wiser Now
from Oxford, Ohio
I only had one or two hang-ups but was able to overcome them by re-entering data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not the software quality it used to be
on February 22, 2022
Posted by: NathanOlympian
from Olympia WA
I have used this software for over 15 years..even back when it was called TaxCut. I never had so much trouble as this year. I had to resubmit and it got rejected 3 times. Eventually I had to manually enter everything again while watching the software to make sure it did not mess up the forms again. The help people were not familiar with the error messages. The code of the message did not match the verbiage the program gave me either. Sloppy programming!!!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Got the job done. Still needs improvement.
on February 22, 2022
Posted by: Tennesee Charlie
from Tullahoma, TN
Many features worked well, like the import from Vanguard.
I do not go through all the steps without going back to add and review. This navigation is not as simple as it could be. My old TurboTax did a better job of this. Some of the "fixes" could be clearer and more intuitive to fix. After the "fix" please take me back to where I was in review.
I do not go through all the steps without going back to add and review. This navigation is not as simple as it could be. My old TurboTax did a better job of this. Some of the "fixes" could be clearer and more intuitive to fix. After the "fix" please take me back to where I was in review.
Pros: Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Works very well.
on February 21, 2022
Posted by: Martz
from Vero Beach, FL
The program works very well, and the Audit Protection is a nice feature.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock