Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5
Excellent
on March 4, 2022
Posted by: Hank S LPS
from Leesburg, Florida
This is the third year in a row I’ve used your tax software after switching from TurboTax which I used for longer than a decade. I like H&R Block better. The basic product is fine as long as your state has no income tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Received Over 20 Emails Return Transmitted/Accepte
on March 4, 2022
Posted by: doksolid today
Received Over 20 Emails Return Transmitted/Accepted. I submitted exactly 1 time. ????
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Software clitch
on March 4, 2022
Posted by: not a happy camper 100
from Cleveland
I have been using this for over 10 years. Never a problem. This time when I pressed send. It sent it 24 times and counting. Had to delete the software, delete the return and take the computer off line to stop it from sending the return to the IRS. I am anticipating hate mail or an audit from the IRS. Thanks a bunch.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Getting too many emails, 4 every hour
on March 4, 2022
Posted by: Avmart
from Greenville, SC
I was very happy with this product until I continued getting the 4 emails every couple hours. Emails state that fed & state forms have been submitted and accepted.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Stop sending me emails
on March 4, 2022
Posted by: Connie2022
from Denver CO
Love your product. However since I've submitted my return I have received about 25 email notices telling me it is submitted. Why? I mean every 30 minutes this happens.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Efile status emails every hour?
on March 4, 2022
Posted by: DaveD123
from Holly springs, nc
Great, had trouble understanding how to handle stimulus payments. Efiled And got email confirmations about federal and state status, but they are repeating every hour. Waiting for chat to try to get them to stop. Maybe filling this out will stop them?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
One cliche
on March 4, 2022
Posted by: Ugh78
from California
In less than 24 hours I have 47 emails stating it’s submitted or it’s accepted on the same return
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but...
on March 4, 2022
Posted by: Optmeout
Been using Block tax software for years. Never an issue. However, after submitting my federal return, I've received (and continue to receive) over 50(!) automated messages telling me that my return was successfully submitted and accepted. Not sure how to make this stop. Very annoying.
Written by a customer while visiting HRBlock