Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
4
THERE IS NO WAY TO TURN THE PROGRAM OFF
on March 15, 2022
Posted by: JACKKOFC
from GULFPORT, FL
I HAVE A MACBOOK AIR BUT WHEN USING THE PROGRAM THERE IS NO PAUSE OR STOP FOR NOW BUTTON,
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Did not get refund indicated on software.
on March 15, 2022
Posted by: Joseycarr
from Tenneessee
I did the taxes for my daughter and her husband and since they had very little income I believed it would be straight forward. The software indicated they would get twice the amount they actually received. Needless to say, this was a real disappointment as they really needed the money!
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and intuitive
on March 13, 2022
Posted by: CB2022
from TX
Easy to Use got my return sent in, in under 2 hours.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Didn't save return
on March 13, 2022
Posted by: adwa
I completed my return and clicked save, but could not find it after filing, however, I had no problem saving my kids' returns. I think it's best to have a CD.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Very descriptive of content
on March 13, 2022
Posted by: Bob 7
from Phila PA
Extremely easy to navigate: interview process is descriptive of what is required and simple to follow
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Difficult to follow
on March 11, 2022
Posted by: John 56
from Florida
Took twice as long to complete as last year. Pop up notes would not allow to delete a entry.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy steps
on March 11, 2022
Posted by: Esam
from Tucson, AZ
First time to use but it was easy to follow process the federal and state taxes
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
You need to read feedback to fix problems.
on March 11, 2022
Posted by: Mike the pilot
from Toulouse, France
I've written re problems 3 years in a row and it's still the same. I'm retired, I live in Europe, I have a 9 digit phone number which is one digit short of a US phone number, it's flagged as invalid. I have continual problems with Form 1116, I can fix the problem and it's then a continuous loop until I delete the form, then I can file. Chat for support does nto work, probably because I'm outside the USA
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock