Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
1
No Review!!!
on March 21, 2022
Posted by: teaslade
from Clearwater, Florida
Something happened. The IRS rejected my e-file return for 2021 tax year. The reason was a totally bogus reason. The reason stated was "Your spouse's prior year adjusted gross income (AGI) doesn't match IRS records." This is a bogus reason because my wife and I always file a joint return. Thus there is only a combined AGI for 2020 and also for 2021. When I e-filed for 2021 today I definitely used the correct 2020 AGI from our 2020 tax return. So why is the IRS thinking that my wife and I filed separate returns last year. Either the IRS has made a mistake or a mistake occurred in our e-file. Now I have to file by paper.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of use.
on March 21, 2022
Posted by: Ardell 28
from Florida
I bought this online and found it to be helpful in taking care of my needs to meet the Tax Issues.
Not a legal representative but managed to get through it.
Not a legal representative but managed to get through it.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
AGI question
on March 20, 2022
Posted by: Vespa
from Washington
I used the software to do 2 friends tax returns (3 years to date) This year both were rejected by IRS for FD-32-IND-031-04. Since I have their last years return, I verified the AGI, but the returns are rejected.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT
on March 19, 2022
Posted by: sponge83
I'm so grateful about this product. I recommend this product 100 percent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Basic 2021
on March 19, 2022
Posted by: Jet Jocky
from Kansa City
I've used this program for years; and the results are always successful!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 16, 2022
Posted by: senior goddess1
from Bellingham, WA
We have been using this software for years and glad it is so easy to use and understand. It makes the complex tax laws easy for a lay person.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 15, 2022
Posted by: Jes0817
from Tampa fl
So easy to follow the steps to get taxes done quick and efficiently
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Rejected twice and charged both times
on March 15, 2022
Posted by: SarahO1234
from New Orleans Louisiana
I’m not sure why why the company would charge me twice for a rejected tax document that was auto filled from the year prior’s tax return. It’s insulting to not only pay for the software, but also pay for the filing to be rejected twice.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock