Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5
As Simple as Income Tax Filing Gets
on March 28, 2022
Posted by: East Texas Filer
from TX
Easy to import data from last year, I got my taxes done in about 15 minutes.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Go to software
on March 28, 2022
Posted by: Wranglerbob
from Pennsylvania
Have used Block software for five years. That says it all. Only negative I ever experienced was this year when I asked a question....it took hours and hours to reach a human. This was the only question I ever needed answered. I don't want any more questions with this kind of wait. Need more question lines/answers, especially nearer file deadline.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Geo R. Review
on March 27, 2022
Posted by: geor80
from Dunedin, FL
Form print size should be increased to at least New Times Roman 14.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
USER FRIENDLY
on March 27, 2022
Posted by: ft1309
from FL
Been using H&R Block Tax Software for several years and will continue to use it as long as it is offered. Good program!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It worked pretty well, needs better crypto support
on March 27, 2022
Posted by: Haydenb
from Champaign
Usually filing is pretty easy, but I had a few crypto sales this year that I needed to report. I did not find this straightforward. If there's not better support, I'll probably consider other software. I've used HR block for years and until now, it's suited my needs.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Failed IRS. Had to print and sent.
on March 26, 2022
Posted by: richfiegel
from Seattle, WA
Return rejected by IRS for past two years since Adjusted AGI on return did not match IRS records.
I had IRS send me theirs, it matched mine but still rejected.
Also -HR Missed a capital gains schedule when imported from TD Ameritrade.
My son uses another package and his was effortless. Switching.
I had IRS send me theirs, it matched mine but still rejected.
Also -HR Missed a capital gains schedule when imported from TD Ameritrade.
My son uses another package and his was effortless. Switching.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
False error message-RD-32-IND-032-04
on March 26, 2022
Posted by: MiguelMike
from Tampa, Fl
My return has been rejected 2 years in a row with Rejection Code: FD-32-IND-032-04 "Your spouse's 2020 adjusted gross income (AGI) doesn't match IRS records." Ordered a transcript from IRS; it showed that we filed "Married Filing Joint". Refiled with AGI shown on transcript. Rejected. Filed showing "0" AGI. IRS accepted the return. My complaint is inaccurate and irrelevant instructions. Does not explain how this happens.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Convenience
on March 26, 2022
Posted by: Mingming
from Elko, Nevada
It never disappoints me. I have used it for close to twenty years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock