Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
1
it was never filed
on April 6, 2022
Posted by: allie83
from the villages, florida
I have a simple return so i purchased the least expensive software. i supplied the information requested. The software was satisfied and instructed me to file it. I hit the button. Now I'm told i never filed it.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1
e-file would not work.
on April 6, 2022
Posted by: DannyY
e-file would not work. I'm going go have t print and mail it - wasting money I spent on the e-file l
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
A problem
on April 5, 2022
Posted by: TeeDee
from Sun City West
On my K-1, line 13, the code was W, but your message said that was not supported, It advised me to check K-1 instructions for how to report, and the instructions said it should be on Schedule E. When I tried to enter on the appropriate line on Schedule E, using the override, I was advised if I did override the return could not be efiled. As I owed no Federal tax, I opted to ignore, however I received $45 less refund on my Arizona property tax.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding Tax Software
on April 4, 2022
Posted by: Tax Cobra
from El Paso, Texas
This software is outstanding. It’s very easy to use. My return was approved without any problems.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
So - so product
on April 4, 2022
Posted by: gabei
from auburn, washington
Not as intuitive as it should be; online help is almost non-existent; this is the fourth time that I have used this and been unable to e-file my returns and there is no help from HR Block. this time it was a problem with Adj Gross Income even though I took the figures directly from previous years HR Block return (which I had to submit by mail. Three years before that it was something else that did not appear to be a problem when I MAILED the return to the IRS.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
High Hopes
on April 4, 2022
Posted by: Pyro17
from Florida
Last year the IRS said we underpaid by a good amount. Had to pay extra. I have high hopes this year that the software does not make mistakes again. Fairly easy to follow still and I like the way it flows, but worry after last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Improvements to consider
on April 3, 2022
Posted by: Greg H
from LaRue, TX
I have used H&R Block Software for years and love it ... kind of. It was great when you could just open the software and begin entering data. Now you have to log on to the internet just to open the software, which is a royal pain when you live out in a rural area and use a hotspot for internet. Before I could open H&R Block and enter the data and when complete, then log on to the internet to file.
It would also be nice to be able to print a single page or group of pages without having to print the whole form set (e.g. I needed to reprint the first page of the 1040, but the software will only allow you to print the 1040 form with supporting documents, a total of 6 pages, wasting 5 sheets of paper.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product!
on April 3, 2022
Posted by: Waltzman
from Northern Virginia
I have been using this software for many years and I'm very happy with it. Would be better if I'm allowed to e-file. Since I have foreign income and obviously I couldn't provide the Payers' TIN for the foreign payers. Because of this I can't e-file. I have foreign accounts and assets and need to file form 8938. I need to do many copies. If I can eliminate the first page of each additional copies that will simplify things a lot and save some trees.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock