Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: bibiche1943
from Phoenix AZ
Verified Purchase:Yes
I found it very difficult to use i guess for a first time user to do my taxes on my own. I am sure i will hear from the federal and state do redo them . But it was a experience .
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, April 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jordan25
Verified Purchase:Yes
I've used this program for years. It's always easy and accurate.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I’ve been using this tax software for years. Never disappoints
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Shano84
from Houston, tx
Verified Purchase:Yes
I was able to input my data and get a finished return quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sam337
from Youngsville, LA
Verified Purchase:Yes
Thanks for allowing your program to function with Windows 10! The only problem I encountered was I made an error on the original return, and I was unable to e-file an amended return. I'll have to mail it in.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IRS PIN
from FLORIDA
Verified Purchase:Yes
Question. Why, when I sent my income tax electronically. The IRS rejected it, because the doc. does not have the IP PIN.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Frernand
Verified Purchase:Yes
Some problems with state return. And could not reach anyone at hrb for help.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from clarkston, wa
Verified Purchase:Yes
Easy to use. Interview is easy to follow to complete your return
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock