As last year, I found it easy to follow the step-by-step instructions. My sole complaint was that I could not figure out who to access a specific form without using the "back."
I have been using H&R tax software for more than 10 years and have never had an issue. Prompts and questions are easy and you are guided every step through the process. I plan to continue to use this product going forward.
For the first time, this year I had trouble importing last year's return. I had a pdf copy, but I couldn't locate my T-22 file. the pdf downloaded ok but the software said there was no usable information.