Pull you in with low prices but at the very end you have to pay even more money in order to actually file. They offer the software at a decent price but after all the work you put in you have to shell at even more money in order to actually file. One, I found the cost to be incredibly misleading, however, I found most tax companies to do that but this one to be the most egregious since it claimed to have state and fed included. I also found the software to lack greatly in asking questions such as have you moved, changed your name, gotten married to help which clearly doesn't apply to everyone but helps a lot when information changes along the way and information doesn't align and gets flagged repeatedly for being wrong. I definitely won't be returning to this company next year.
Complete product - even on a Mac! Help line was very easy to access and use when operating system initially identified state program as malware. Replacement program was sent and was able to finish return in minutes.