Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
4
Waste of paper, time, and ink
on April 8, 2023
Posted by: HRB2024JBS
from PA
When a family member does not need Schedules 1, 2, and/or 3 all three schedules are printed with a multitude of zeroes. Terrible waste and not ecologically sound. I plan to use TurboTax next year for this reason
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Software performed as advertise.
on April 8, 2023
Posted by: bill9877
from Pennsylvania
All the advertisement talks about support for questions. I did not find that to be the case.
I had a question about a form I needed to use for the first time ever. I found the phone support inadequate for my question. I was given a phone number for a live person which had an unacceptable lengthy time on hold. I have used H&R software for several years, next year I will be rethinking this.
I had a question about a form I needed to use for the first time ever. I found the phone support inadequate for my question. I was given a phone number for a live person which had an unacceptable lengthy time on hold. I have used H&R software for several years, next year I will be rethinking this.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
H&R Block is and has been my goto tax preparation software for 20 years, providing me with the best return value. I've used other tax preparation software side by side with H&R Block and the software provides me with the same or better tax returns. I highly recommend this software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Palm Beach Gardens, FL
Verified Purchase:Yes
Easy to use, inexpensive, accurate. Have been using it for decades without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Basic S/W
on April 7, 2023
Posted by: JA12
from Metro KC
It meets my requirements for a federal return. I have to file in two states which makes it very expensive to use for anything but the federal filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Software support lacking
on April 7, 2023
Posted by: Ron63
from Albuquerque
I had a question concerning inputting prior year AGI and could not contact a live person to assist me. All support contact is to form responses to common questions. I eventually figured out the fix after a few hours. The lack of ability to contact a software support individual was more than frustrating.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
Great value and covers a LOT, including all kinds of investment trades, dividends, etc.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bruce Columbus OH
Verified Purchase:Yes
Have never had an issue with the product or a situation it didn't handle over the past 9 years (could be longer, just don't have the data anymore). The download of information from brokerage companies works smoothly and is for me the most important. This year I had a major life event and the product handled it.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock