Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
5
Opted for the Federal and State version.
on March 18, 2024
Posted by: Efiller
from IL
This was the first time I bought the tax software with the state option. Our state online system is not user friendly so while this cost some more and needing to file more than one return it turned out to be a very good choice. Was very easy to use and saved many hours and dificulties dealing with the state efilling system.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 19, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Onscreen text is too small
on March 18, 2024
Posted by: Nobody222
When I zoom to read, prompts roll off the sides. Dumb
Response from HRBlockBy Social Media Department, March 19, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
As Always - Interview and Imports Were Flawless
on March 18, 2024
Posted by: FloridaDJ
from TN
Very easy to use and this year all my imports worked without a flaw!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 18, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic.--Walked me right through it.
on March 18, 2024
Posted by: Softball Nut
from The Villages, Florida
I've been using your product for over 12 years, if not longer. It's a great product. I will be owing taxes this year, but that's not H and R's problem--it's mine. Keep up the good work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 18, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent as usual!
on March 15, 2024
Posted by: Frank 9916
from Tallmadge OH
I've filed with H&R Block Basic every year since 2001 and always satisfied with ease of free federal e-filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
works flawlessly
on March 15, 2024
Posted by: David A W
from Georgetown, Texas
As every year, the H & R Block tax software worked flawlessly and allowed me to submit my return with little extra effort.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Never again
on March 14, 2024
Posted by: Donewitu
from Nuna business
Used it since it was tax act. Over a decade and now I’m done, it’s always been slow and clunky but it rolled forward my info. Hate that it’s on a PC instead of an app. This time I tried to file my return and it told me I’d used my five free efiles already, which was untrue. You lost a customer.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, March 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great and easy to use
on March 12, 2024
Posted by: Don Pf
from Butler, TN
Purchased early on pre-season sale and very happy. The software was easy to use and worked perfect as it normally does. I have been using your software for 20 years and have always been happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock