Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
4 out of 5
4
Almost five stars!!
on April 8, 2024
Posted by: Mr H
Well, it got my last year's AGI WRONG, even though I used the same software!!
Good think I could find my PAPER COPY!!
Overall, I have trusted this software for about ten years...
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
so much easier than by hand!
on April 8, 2024
Posted by: StPTom
from Saint Paul, MN
I've been using H&R Block software for several years now, and it has worked very well for me. It is so nice just to enter the numbers and let the software fill out all of the forms and worksheets and find out what I am or am not eligible for and to have the software transfer all of the relevant data from the federal to the state forms!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Product
on April 8, 2024
Posted by: KappaSig
from Plant City
I wish that the hard copy would print darker on my Brother printer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I'll always be a PC Software H&R Block User
on April 4, 2024
Posted by: BluTexan
from Houston, TX
I've been using H&R Block's software ever since my father taught me to do my own taxes about 22 years ago. The process has always been simple and the resources are terrific. I prefer the software installed onto my computer as I don't fully trust the online version and I like the ability to work on it without constantly being online. As far as taxes go, I've gone through several life changes and the advice and direction that H&R brings is always second to none. I've seen people go to people in person and get told unlawful advice/filings and that is never a fear here. I've never used it, but I am glad there is a guarantee if I'm ever audited that H&R Block will walk through that with me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow with accurate instructions.
on April 2, 2024
Posted by: No No None
from Texas
I only needed the basic software and it was well worth it.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Okay
on April 2, 2024
Posted by: Dast
from TN
I had to ammend my return because I did not realize if you used 529 plan funds to pay tuition that you could not claim the college credit. You should add a question in the college credit worksheet asking whether you used 529 plan funds to pay for tuition and if you answer yes it tells you you cannot take the credit and explain why.
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, April 4, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Features
on April 2, 2024
Posted by: Cool1
from Lockport, IL
The process was explained every step of the way, it was very easy to follow. The way it is set up, it’s almost impossible to get it wrong.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good, not great
on March 29, 2024
Posted by: louyo
Use this every year. Need better explanation of Pin #'s for efile. Need better clarification of health insurance of self employed
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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