Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
4
Almost five stars!!
on April 8, 2024
Posted by: Mr H
Well, it got my last year's AGI WRONG, even though I used the same software!! Good think I could find my PAPER COPY!! Overall, I have trusted this software for about ten years...
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've been using H&R Block software for several years now, and it has worked very well for me. It is so nice just to enter the numbers and let the software fill out all of the forms and worksheets and find out what I am or am not eligible for and to have the software transfer all of the relevant data from the federal to the state forms!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I wish that the hard copy would print darker on my Brother printer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I've been using H&R Block's software ever since my father taught me to do my own taxes about 22 years ago. The process has always been simple and the resources are terrific. I prefer the software installed onto my computer as I don't fully trust the online version and I like the ability to work on it without constantly being online. As far as taxes go, I've gone through several life changes and the advice and direction that H&R brings is always second to none. I've seen people go to people in person and get told unlawful advice/filings and that is never a fear here. I've never used it, but I am glad there is a guarantee if I'm ever audited that H&R Block will walk through that with me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I only needed the basic software and it was well worth it.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I had to ammend my return because I did not realize if you used 529 plan funds to pay tuition that you could not claim the college credit. You should add a question in the college credit worksheet asking whether you used 529 plan funds to pay for tuition and if you answer yes it tells you you cannot take the credit and explain why.
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 4, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The process was explained every step of the way, it was very easy to follow. The way it is set up, it’s almost impossible to get it wrong.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!