Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Posted by: Trkdude
from Idaho
Verified Purchase:Yes
While it works right out of the box, the help function is a scary place to get into. I wish someone who speaks with real words would remove most of the "Accountant/Lawyer speak." That would make life wonderful.
Written by a customer while visiting HRBlock
Posted by: Ron1024
from Lubbock, Tx
Verified Purchase:Yes
I’ve used H&R Block tax software for 10 years and will continue to use it. Does all the work for ne
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Excess RMD & tax
on April 15, 2024
Posted by: oldlute
from Bremerton, WA
I had trouble with the terminology in the IRA and RMD area. Plus I didn't understand why I had a small refund last year but over a $2K payment this year. I believe the payment was because I apparently needed to update my withholdings for income tax even though my income only went up about $2300, my income tax apparently needed to go up by over $2100 also. Still doesn't seem right but I submitted anyway.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Time to switch to turbo tax?
on April 15, 2024
Posted by: Arcazy
Been using this software since it came out. H & R’s failure to have enough bandwidth to support its existing customers for e-file this year is a big enough pain in the a&$ probably join the masses on Google and choose a different software next year.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Difficult to submit through HR Block
on April 15, 2024
Posted by: utahtaxpayer1
from utah
The server is constantly busy and I'm unable to submit my return.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Midsouth Bob
from Lakeland, TN
Verified Purchase:Yes
I didn’t see any information on this. I don’t recall this question being asked in previous years. I wasn’t sure if they were asking about ALL payments or just this year. In the end I opted to just take the standard deduction even though I wasn’t sure if that was the best option.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Tax Day Electronic Submission Issues are a Killer!
on April 15, 2024
Posted by: Ben200
from Charlottesville, VA
Stressful electronic submission. News reports say that H&R Block website is to blame. TurboTax next year!
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
A decade using this product but 2024 was the worst
on April 15, 2024
Posted by: Pasadena preparer
from Pasadena, TX
I used to do taxes for a living and can tell you this year's product is a confusing mess with vague and contradictory interview questions.
Worst, the HR Block server was down when I tried to file and it ended up sending (and paying) my taxes three times.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock