Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
1
Software disappeared, doesn't import from eTrade
on April 17, 2024
Posted by: JHS46
from Miami
Verified Purchase:Yes
Bought and used the 2023 Basic software for two relatives' returns, now my tax files won't open; good thing I saved one return as a pdf. Where did my T23 software disappear to, and why? Also, software does not import tax docs from e*Trade or Chas Schwab accounts.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Income Tax software
from California
Verified Purchase:Yes
I've used the on-line service ever since moving to California in 2011 and the software works well!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bubba1953
from Pittsburgh, PA
Verified Purchase:Yes
We have been using for several years now and are satisfied with the ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Picka nickname
from Palmetto, FL
Verified Purchase:Yes
Software is quick and accurate. Only issue is one should be able to just select the standard deduction without having to enter itemized information for comparison. For most of us, we will never reach beyond the standard.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DocR
from Orlando, Fl
Verified Purchase:Yes
Overall this software is good. There are sections that need clarification. Medicare Part D has only a space under SS. No explanation or space if Part D is paid out of a private insurance fund. Better clarification on RMD. Needs simple clear precise language. Too much confusion over excessive RMD in the form.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Dino80
from Fort Worth
Verified Purchase:Yes
I have been using H&R for years. It just continues to make filing simpler and easier.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Essie1253 M
from Jacksonville Florida
Verified Purchase:Yes
Used it before, it's fairly easy but has some annoying issues. Have to delete some info instead of storing, in order to file
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
E FILE rejected for ???
on April 17, 2024
Posted by: Martin 2024
from Melbourne Florida
After 3 days HR still won't file my taxes and I get rejection report which is ridiculous . I have had no problem e filing for the last 15 years with other Tax Software . This was my first and last time to use HR Block . Trying to contact help is impossible
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock