Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
3
Why would you maintain the site right before day?
on April 18, 2024
Posted by: Anonymous
from Washington
Verified Purchase:Yes
When I tried to e file my taxes the website would not submit. I tried on April 14th I tried on April 15th. I tried multiple times. I gave up because I had tried so many times and each time it said the website was having maintenance on tax day! Seems like the worst time for that! When I logged in for the last time to print it had submitted but had not notified me. Made for a very stressful day!
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Terry52
from Bremerton, WA
Verified Purchase:Yes
I have been using H&R Block tax preparation program for many years. I like that you can import some wage and investment information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DerVis 52
from Groveland, FL
Verified Purchase:Yes
I have been using the HR Block software for several years now and I have never had a problem with it. I love it and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Renrew
from Milwaukee
Verified Purchase:Yes
Have used the H&R Block software for a number of years.
I find it easy to use. The only issue I had was when I wanted to split my payments for the tax that was due was figuring out how to do the split payment. The help desk wasn't of any help
I find it easy to use. The only issue I had was when I wanted to split my payments for the tax that was due was figuring out how to do the split payment. The help desk wasn't of any help
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 13989
from TN
Verified Purchase:Yes
I have used for years all the way back to TAX CUT. Easy just answer questions and the program does all the computations
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RAWDane
from Fort Worth, TX
Verified Purchase:Yes
Easy to follow step-by-step approach to completing my federal taxes. A little confusing when entering data for 1099-NEC (Do I have to enter a business name for myself?)
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DB42
from Seattle area
Verified Purchase:Yes
I have used H&R Block tax software for a number of years. Works well. Good price. Good results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ahn00
Verified Purchase:Yes
I used this software for several years. But this year was the worst. It had problems importing last year's return (e.g., did not import capital loss carryover) and had server issues when i e-filed and tried to check status. I had to print and mail in the return. This type of unreliability is not acceptable.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock