Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use.
on April 25, 2024
Posted by: Eldon
from Jackson, TN
Verified Purchase:Yes
Have been using H&R Block for some time now because it is easy to use and takes care of most of the work for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great future
on April 25, 2024
Posted by: Cool100
from Mobile
Am so happy that I did , I will like come next year
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use
on April 25, 2024
Posted by: Pam I
from Las Vegas
Verified Purchase:Yes
This is my 10th year using this software and its always easy to use and e-file. Only issue this year was the many delays filing since I had an EV credit and the IRS was not accepting the return until 3/22/24.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy for the price
on April 25, 2024
Posted by: Ro87
from Texas
Verified Purchase:Yes
The program was easy to use and I found the help info cleared any questions I came up with.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
I had to file two amended returns
on April 25, 2024
Posted by: Lisa1959
from Hawaii
It downloaded my brokerage documents incorrectly
If doesn't do all state forms
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
It’s easy enough, but do you file early?
on April 25, 2024
Posted by: PBCMike
from Palm Beach, fl
Verified Purchase:Yes
The program is easy to follow, but with program updates still being distributed through April, how do you know if you are safe to file your return in February?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Ease of use
on April 25, 2024
Posted by: pkrishna
from Orem, UT
Verified Purchase:Yes
I have been using H & R block for about 15 years. I am really familiar with it. I would suggestthat H & R block support importing dividend/sale data from more institutions. Example - Wells Fargo Advisors, Steward Partners
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent software
on April 25, 2024
Posted by: UPinSAC
Verified Purchase:Yes
I have been using H&R tax software for many years and have found it to be very easy to use. One of the best features is that it will automatically transfer your personal information from the prior year to the current year (as long as you use the same computer). It also calculates the ages of your children and will adjust any credits accordingly. I highly recommend to anyone with any level of expertise.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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