Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Posted by: Stars are bright in Texas
from Texas
Verified Purchase:Yes
I've been using H&R Block Tax software since the early 90s and it has always given me the best results. I've compared this to other higher priced tax software and found the results to match in each case year. Why would want to you pay more?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tom1040
from PA
Verified Purchase:Yes
This was a low income return with Social Security and simple pension with capital loss carryover. I don't remember what area, I would have had to research tax law to proceed so I decided to guess. You should have had a worksheet in that area.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MotherFluff
from Aberdeen SD 57401
Verified Purchase:Yes
I buy this every year. It just takes me longer to do my taxes each year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Big Bob 39120
from Mississippi
Verified Purchase:Yes
I wasn't entirely happy with your product. Having to pay so much for a very simple return is not a quality product.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TxBoop2007
from Bedford, TX
Verified Purchase:Yes
I've been using your software for about 10 years. It has taken me from working through leaving employment and into retirement. I'm very happy with the software and would not consider changing.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BWB1
from Texas
Verified Purchase:Yes
Pros:
* Consistent UI Year over Year
* Saves Time
* Included Electronic Filing is a Plus
Cons:
* Price Increase for 2023 Version (otherwise, would have been a 5 Star Rating)
* Consistent UI Year over Year
* Saves Time
* Included Electronic Filing is a Plus
Cons:
* Price Increase for 2023 Version (otherwise, would have been a 5 Star Rating)
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Brevel
Verified Purchase:Yes
Needed to attach Form 8858, wasn’t able to. Had to e-file the return and mail the printed F8858.
Pros: Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tss3
from Dayton, OH
Verified Purchase:Yes
I wanted to complete my taxes and submit them in February, but one form was delayed twice before being finalized. This not only delayed my federal refund, but also my state & local filings.
The form was finally made available 2 days before I left the country for an extended period. I had to scramble - Very stressful !
I’ve used this software for over 5 years - and this was the first time the updates took that long to finalize.
The form was finally made available 2 days before I left the country for an extended period. I had to scramble - Very stressful !
I’ve used this software for over 5 years - and this was the first time the updates took that long to finalize.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 2, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock