Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Posted by: McCown
from Urbana, IL
Verified Purchase:Yes
You suck. I was doing my friends taxes and it froze up and gave the wrong AGI for prior year and when I corrected it that is when it froze and could do nothing. I had to mail it in and will not use your worthless product again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Abes3050
from Iowa
Verified Purchase:Yes
A little different from previous years and I got confused in one part, but it works pretty well.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Best and worst
from Pennsylvania
Verified Purchase:Yes
This was very easy to use. I filed my return electroniccally and had my refund 8 days later.
I was annoyed when I got to the end because it kept wanting to sell me a state form. I don't need a state form because my state taxes are so easy to do.
I was annoyed when I got to the end because it kept wanting to sell me a state form. I don't need a state form because my state taxes are so easy to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FlFarmer
from Florida
Verified Purchase:Yes
I rely on H&R Block Tax SW. It is straightforward, helpful, well laid out, assists the preparer as reqd, and covers every aspect of the preparation for me. Perfect!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: robfree52
from San Antonio, Texas
Verified Purchase:Yes
This product is quick and easy to use and accurate.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matthew88
from Federal Way WA
Verified Purchase:Yes
This basic program works for most returns that one can do without issues. Trusting HR Block is an easy thing to do because of the way they have built this program for tax problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MIW2
from Grez-Doiceau, Belguim
Verified Purchase:Yes
This year I had to enter information twice or more, as the software did not after the first time on my return. Who knows what could be left out of future returns?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: b arry
Verified Purchase:Yes
bought it to do family's taxes but not very satisfied
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock