Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: XYZXYZ
Verified Purchase:Yes
Only problem I have is the light font; maybe in future make font color bold black
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OR
Verified Purchase:Yes
I bought this via email download, it solves the tax issue. The only thing I would like to address is it possible to make the fonts a little larger, it is kind of tiny on the 22inches monitor now. Kind of difficult to read.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Nice tax software however there was a glitch
on April 9, 2026
Posted by: GeniePoo
from AustinTX
HR Block tax software has been flawless for years but in 2025 the section C had a problem. Repeating the section C did not erase all the data of the previous pass. To get the program to work correctly I had to manually deleted the section C forms and make a final pass through the data. This fixed the problem. I did not ask for assistance. This is a notice to the software developers you have a software problem that needs fixing. Otherwise the program performs flawlessly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Awsumacres
Verified Purchase:Yes
It seems to do a good job with the tax preparation.All the it's only good for very basic tax returns. I actually hate the print function.You can't just print a page.It's just terrible
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have used this program for several years now and have been consistently happy with the results. The help information they have linked with most sections has been useful for me to understand the requirements of various parts of the tax code and if they apply to me.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: WilliamHM
from Orlando, FL
Verified Purchase:Yes
Another year, and taxes got done using your software. easily.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: blue34748
from Florida
Verified Purchase:Yes
I have used this product for several years. It is easy to use. It allows for stops and restarts, going back for rechecks, scans for verifications of data...and contacts available if you have questions.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jcw01
from Houston Texas
Verified Purchase:Yes
H&R Block made my tax return so easy. I sold the house last year and I was afraid I was gonna be a struggle to do tax, but they made it very easy to follow
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock