I’ve been using block for 10 years. There was a bug that prevented filing to the IRS. Support was non existent. I spent 3 days in a panic worried about getting a late penalty. You have one job, allow users to file their taxes.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.