Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 Download - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy handling of stocks
on May 16, 2024
Posted by: Tom_In_TX
from Dallas, TX
Verified Purchase:Yes
I love how it goes into my stock broker's account and fills in all the stock purchase/sales information. This used to take me hours to do.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Much too expensive
on May 16, 2024
Posted by: JoeGo
from New Jersey
Verified Purchase:Yes
The price of Basic Software increased 67% this year
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Meh
on May 16, 2024
Posted by: arf arf
Verified Purchase:Yes
Less than great. But it got the job done.
The filing online did not speed the refundi. It took 3 weeks longer than it should have.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works like a champ
on May 16, 2024
Posted by: RD Vallier
Verified Purchase:Yes
Used the basic software every year for 10+ years. Never disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use.
on May 16, 2024
Posted by: loweb
from Tacoma WA
Verified Purchase:Yes
I love how it carries forward information from previous years.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
2024 - Worst Experience Yet
on May 16, 2024
Posted by: Steve in Nashville
from Tennessee
Verified Purchase:Yes
I’ve been using block for 10 years. There was a bug that prevented filing to the IRS. Support was non existent. I spent 3 days in a panic worried about getting a late penalty. You have one job, allow users to file their taxes.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Easy to Use plus good advice
on May 16, 2024
Posted by: Charmer
from Tampa, FL
Verified Purchase:Yes
I have used H&R Block for many years. It is very easy to import data from year to year. Plus, there are 5 free uploads to the IRS.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Seamless
on May 16, 2024
Posted by: Taxsolo
from Maryville TN
Verified Purchase:Yes
Extracting the prior years data and only needing update the new data makes the program seamless when doing my tax return. I love it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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