Don’t know what happened, but as a constant “ower” to Feds, I wait to pay. This year sucked. I had to print and mail and get proof of mailing. I have bought this product specifically to avoid having to print / sign / take to post office / pay for proof of mailing. I truly hope this was a one off.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the product for many years and this year for whatever reason would not log in and connect when it was time to register. I had to go through the process of entering all of my taxes in again with another company, however, at the very last minute the initial expense went through.
I have used H&R Block's tax prep for a couple of years and it makes life so easy when filing taxes. I really liked that. I didn't have to worry about what to put in because it was very self-explanatory. I was ale to do our taxes in one sitting. The fact that I could e-file was great as well.