Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
2 out of 5
2
Inability to eFile
on May 16, 2024
Posted by: Bufja
from Dayton, WA
Verified Purchase:Yes
Don’t know what happened, but as a constant “ower” to Feds, I wait to pay. This year sucked. I had to print and mail and get proof of mailing. I have bought this product specifically to avoid having to print / sign / take to post office / pay for proof of mailing. I truly hope this was a one off.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features!
on May 16, 2024
Posted by: Rob1574
from Florida
Verified Purchase:Yes
This product is easy to use and is a complete tax return product. No need to look elsewhere.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great value
on May 16, 2024
Posted by: TampaJoe
from Tampa
Verified Purchase:Yes
Been using this software for many years and have always been pleased with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use.
on May 16, 2024
Posted by: Irs24
from Columbia, TN
Verified Purchase:Yes
I have used your app for 7/8 years now and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Gosh darn near failed me
on May 16, 2024
Posted by: Euphmeurer
from St. Louis
Verified Purchase:Yes
I have used the product for many years and this year for whatever reason would not log in and connect when it was time to register. I had to go through the process of entering all of my taxes in again with another company, however, at the very last minute the initial expense went through.
Pros: Maximizes refund
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Satisfactory
on May 16, 2024
Posted by: Curtis47
from El Paso Texas
Verified Purchase:Yes
I'm pleased that Basic finally became available online.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy - Professional - Accurate; as always.
on May 16, 2024
Posted by: Hezekiah Zacchaeus
from Florida
Verified Purchase:Yes
I have been using this software for ~15 years. I have never encountered a problem, and never been disappointed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Will use again
on May 16, 2024
Posted by: DMTM
from San Antonio, TX
Verified Purchase:Yes
I have used H&R Block's tax prep for a couple of years and it makes life so easy when filing taxes. I really liked that. I didn't have to worry about what to put in because it was very self-explanatory. I was ale to do our taxes in one sitting. The fact that I could e-file was great as well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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