Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Worked great! Easy to do, just follow the prompts!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
In preparing to file my 2025 1040 return I discovered that HR Block took it upon itself to elect an option in 2023 that I wasn't even aware of until 2025. By making that option choice (IRS Section ? like-kind exchange, 1.168(i)-6(i), I paid $5000 more in taxes than I would have had to. As a result I had to file an amended 2023 tax return to recover that $5000. Your software should have posed the question, not made an assumption.
Legally I can only depreciate a property up until I no longer own it. Additionally, I can't depreciate a property I don't yet own. Yet your software took a full year's depreciation on the replacement property on the 2023 tax return.
Your 2023 software said it could not file an amended return electronically. Why not - too much paper to send electronically ?
This is the 3rd year in which I have found issues with your software. So next year I will probably try someone else's software.
Legally I can only depreciate a property up until I no longer own it. Additionally, I can't depreciate a property I don't yet own. Yet your software took a full year's depreciation on the replacement property on the 2023 tax return.
Your 2023 software said it could not file an amended return electronically. Why not - too much paper to send electronically ?
This is the 3rd year in which I have found issues with your software. So next year I will probably try someone else's software.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boulder, Colorado
Verified Purchase:Yes
I have used H & R Block Basic software for several years. The software is easy to install and runs well on my Windows PC. The questionaire style format is thorough.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RodB33
from Louisiana
Verified Purchase:Yes
Federal worked ok, but I can't get the State program to work. It keeps flagging my RMD as an income that hasn't been fully identified.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wdtc
from Knoxville, TN
Verified Purchase:Yes
I could not find a way to add the AJI from the previous year for both filers that filed separate last year, bit joint this year and I couldn't find an answer in the help software
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: billy1243
from IN
Verified Purchase:Yes
Overall program is working well for less than easy income. I had issues with the AGI from last year requiring me to mail the forms. I confirmed and tried multiple times. The help section needs dome work as it would have save me internet research.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Cloud, FL
Verified Purchase:Yes
I have relied on HRB's software many years before HRB bought the TaxCut product that I had been using for 10 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beavercreek OH
Verified Purchase:Yes
I have used H&R fot many years. It is easy and intuitive on its operation.
.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock