Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Jeff743
from Jacksonville FL
Verified Purchase:Yes
I have used the software for 20 years. It's a good value and helps me avoid errors.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Buckeye 72
from Danuckeyeville IL
Verified Purchase:Yes
had problem ,
had to change system did not have windows 10 or 11.had used 7 for years locked out had problem transferring to lap top HOPE you do not keep moving or will have to change software
had to change system did not have windows 10 or 11.had used 7 for years locked out had problem transferring to lap top HOPE you do not keep moving or will have to change software
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LilDee
Verified Purchase:Yes
My first year in healthcare marketplace. The software wizard misguided me to applying premiums for the entire year, which was not applicable to my situation. IRS had to set me straight.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RandinWiltonManors
Verified Purchase:Yes
The updates came this year in time so I was able to complete my taxes in early February and got my refund in less than 10 days.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ztmjok
from OH, US
Verified Purchase:Yes
My laptop running Windows 10 will not support Windows 11. When support for 10 stops, I'll change over completely to Linux. Done with Microsoft. Please make a version of your tax software for Linux.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jejuda40
from Plymouth, MA
Verified Purchase:Yes
This software was so easy to use. Especially when you used it the previous year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TN Pop
from Tennessee
Verified Purchase:Yes
H&R makes the dreaded chore of "doing the taxes" quick & simple.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DCST
from Decatur, Tx
Verified Purchase:Yes
I am an accountant and this software is user friendly.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock