Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Anonymous
from Belleview, Fl
Verified Purchase:Yes
I've used H&R Block for 12 years it's so easy and thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Candeman52
from San Antonio, Texas
Verified Purchase:Yes
I have been using the HR Block software for many years and is always worth every penny.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Needs improvement
on January 24, 2025
Posted by: Arvee
from Valrico FL
I spent 30 minutes trying to figure out what my average mortgage balance is. The software should have done this.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media, January 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Daytona Beach Shores, FL
Verified Purchase:Yes
Have been using H&R Block software for years. Never had any problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Mick73
from Columbus Ohio
Verified Purchase:Yes
I started using H&R Block tax software in 1998 and have used it every year since.
Very easy to use. I usually just need the basic version but it is comprehensive. Very happy with this product. Easy import and usage of previous returns as well as ability to import pdf forms.
I also like that you can create a backup with the app included ( for Mac, a .dmg )
Very easy to use. I usually just need the basic version but it is comprehensive. Very happy with this product. Easy import and usage of previous returns as well as ability to import pdf forms.
I also like that you can create a backup with the app included ( for Mac, a .dmg )
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Louis 7
from Duncanville, Texas
Verified Purchase:Yes
I bought this to do my own taxes, my friend use to and she has been ill.
I wish there were not as many questions but I made it.
I wish there were not as many questions but I made it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, January 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Had some issues - not a smooth process
on January 21, 2025
Posted by: CWolf5012
from FL
At points it was difficult to add certain business expenses
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, January 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Very Helpful Software
on January 20, 2025
Posted by: BrendyK
from Texas
I have used H&R Block's tax software for many years, and they have always been helpful for non complicated returns. Even with our investment funds and dividends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, January 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock