Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Bulldog222222
from Lakeland FL
Verified Purchase:Yes
everything was fine til it wouldn't accept my 2024 AGI. I spent 3 days trying to figure out what the problem was. Ended up having to print and mail them. grrrr
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: DebMJ
Verified Purchase:Yes
We have used this software for several years. There's a reason we continue to use it.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 13, 2026
Posted by: Aherr9298
from Tx
I made a couple mistakes and the program helped me find and correct them without a huge headache. Easy to use and I'll use it again.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Big easy
from Utah
Verified Purchase:Yes
I have use this program for over 10 years. It is easy to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PapaT59
from Texas
Verified Purchase:Yes
I use this software for years. I can read the software questions and understand what is need.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great package, easy to file as usual.
on April 13, 2026
Posted by: Da Kipper
from Georgia
I buy the basic package every year about a week before filing deadline and never have a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Jose, CA
Verified Purchase:Yes
The best software to prepare tax returns quickly and accurately
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Couple of Problems
on April 12, 2026
Posted by: RayCAn1
from Keller, TX
A couple of problems.
1. After entering the1099-INT, 1099-DIV and 1099-R, entries when you want to go back to review your responses to questions and $ entraps,, the screens should display just which interest or dividend or retirement i you have selected for review. This would confirm just which one you had selected for review.
2.In 2024 I successful submitted my return but subsequently needed to submit an amended return. This year( 2025) the program generated an incorrect 2024 Adusted Gross Income (AGI) so that I had to resubmit the 2025 return with the correct 2024 AGI
1. After entering the1099-INT, 1099-DIV and 1099-R, entries when you want to go back to review your responses to questions and $ entraps,, the screens should display just which interest or dividend or retirement i you have selected for review. This would confirm just which one you had selected for review.
2.In 2024 I successful submitted my return but subsequently needed to submit an amended return. This year( 2025) the program generated an incorrect 2024 Adusted Gross Income (AGI) so that I had to resubmit the 2025 return with the correct 2024 AGI
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock