Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
I brought the 2024 tax software and I am satisfied with the software.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: 09EODgrad
from Arlington, TX
Verified Purchase:Yes
I bought my copy when first offered online in November and started filling in bits and pieces then. As various 1099's came in their data was added so that the job of filling was spread out in little 10-to-15-minute segments. the review caught things that needed looking in to.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IF YOU COMPLETED MY FILE WHY THE QUESTION?
Verified Purchase:Yes
i HAD TO JUMP AROUND THE INTERNET TO FIND A PLACE TO BUY AN ON LINE VERSION. i HAVE BEEN A CUSTOMER FOR YEARS AND THIS YEAR THEY MUST HAVE THOUGHT I WAS TOO SMALL OF A CUSTOMER TO CONT'ACT.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rob41
from Florida
Verified Purchase:Yes
We have been using H & R Block for several years. It is easy to use . I never worry about our return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carl54
from Tecas
Verified Purchase:Yes
Worked well except the section on RMD’s is confusing with little explanation. Shouldn’t pop up at all when person’s age is less than RMD required.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, January 30, 2025
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Cici64
Verified Purchase:Yes
Have been using this tax software for years and find it so easy. Always happy when my tax forms pass the audit review before I file. Was surprised that the cost took such a large increase this year. Being on a fixed income it really hurts the budget. Maybe you could have a senior discount in the future. Thanks
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Njceri
from NH
Verified Purchase:Yes
I don’t remember how long I have been using hr block but a long time and will continue using it best and easy software to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software is easy to use, very accurate, caries over much of your data and inputs from last year and is much cheaper than an outside tax expert.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock