Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Disappointed_2001
Verified Purchase:Yes
Happy with product but disappointed with over the top fee for the use of a credit card to pay IRS. If I had known how high your fee was, I would have paid by check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Matt in Westminster
Verified Purchase:Yes
My taxes are very simple and this software helps me make sure that I do the filing correctly.
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Roninww
from WA
Verified Purchase:Yes
I have been using the software for over 10 years and will not switch.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hamhand
from FL
Verified Purchase:Yes
I have used this product for many years and have never had a problem. It is relatively easy to use and can recall data from past years so that there is no need to enter basic info every year.
But guys, don't change the name again, O K.
But guys, don't change the name again, O K.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carolj24
from NH
Verified Purchase:Yes
I love how organized HRBlock is- they deal with one section at a time and tell you what forms etc you will need. There are extra explanations for practically everything that you can just click on that usually cover any questions you might have. I finished my Basic form in just a few days and it actually would have been quicker but I wanted to double check everything myself before I filed. Thank you HRBlock!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JRBWFSB
Verified Purchase:Yes
I have used this programfor many years. By accident bought tax cut one year but never make that mistake again
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beavercreek Ohio
Verified Purchase:Yes
I have used H&R Block software for years and have always been confident that my tax returns are correct. I have never been audited but I know there would be nothing to worry about, if that occurred.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1Prigger
Verified Purchase:Yes
Been purchasing this software for years and it hasn’t failed me yet
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock