Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great features
on February 28, 2025
Posted by: Colette 856
from El Paso, TX
Verified Purchase:Yes
The software is easy to use and we have been using it for many year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
step by step
on February 28, 2025
Posted by: Whiff
Verified Purchase:Yes
I have used this program for many years and am always satisfied.
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Only had One problem..
on February 28, 2025
Posted by: Jim0738
from Lyman, SC
Verified Purchase:Yes
Completing forms for filing was easy. The one problem I had, was finding a way to save my filing .pdf documents to my external backup drive. I was able to save these documents on my external drive, but it took some effort to complete the task!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 28, 2025
Posted by: Larry2025
from Florida
Verified Purchase:Yes
I have been using H&R Block software for many tax seasons, and it has been a very user friendly program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Perfect
on February 27, 2025
Posted by: ID verify
Verified Purchase:Yes
Works perfectly, a little pricey for simple returns
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a good visit, and we appreciate your business. Your feedback helps us continue to improve our services. If there's anything we can do to enhance your experience further, we love to hear about it. Thank you for choosing us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fed Tax Return-H and R Block
on February 27, 2025
Posted by: Firedog
from Seattle
I have used H & R for the past few years. I have been very satisfied with it and am again this year. The program is very easy to use and is not confusing. I was able to bring info from my return last year which also saved me some time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
SIMPLE AND QUICK AND ACCURATE
on February 27, 2025
Posted by: MARGE IS IN CHARGE
from FLORIDA
Verified Purchase:Yes
I HAVE BEEN BUYING IT FOR YEARS AND I WILL COMTINUE TO DO SO!!!! LOVE LOVE LOVE!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software and user friendly
on February 27, 2025
Posted by: Anonymous
from Dallas, Texas
Verified Purchase:Yes
I have been using the this software for several years. It makes my tax preparation & submission very easy. The software is very user friendly and easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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