Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great product - easy to use.
on April 16, 2026
Posted by: Ronnie101
from Florida
Verified Purchase:Yes
I have purchased this software for the past few years, and I am very happy with it! Very easy to install and user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Update, Update, Update.
on April 16, 2026
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
I purchased this SW two weeks after it was released; that is the earliest that I have ever purchased it.
The updates were seamless, and no data was missing or destroyed due to updates. The updates were the reason I chose TaxCut originally; your competitor at the time did not implement an update, so I chose Taxcut.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Professional CPA, CGMA
on April 16, 2026
Posted by: Pacioli
Verified Purchase:Yes
I am a CPA, CGMA - did my personal return - worked flawlessly
Response from HRBlockBy Max, Social Media Team, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy!
on April 16, 2026
Posted by: KC168
from McKinney, TX
Verified Purchase:Yes
This is the first time I’ve used this and I love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works great
on April 16, 2026
Posted by: J0hnabus
from Maltby, Washington
Verified Purchase:Yes
I bought this in November and paid more for it than I thought.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on April 16, 2026
Posted by: RodBo
from Orlando florida.
Verified Purchase:Yes
I stepped through the program pretty easily. This is my third or fourth year using H&R Block app.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good product
on April 16, 2026
Posted by: none9333
Verified Purchase:Yes
Good product. Would like to be able to bulk review 1099 imported transactions though.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not loyal to good customers
on April 16, 2026
Posted by: Buffalo Bob
Verified Purchase:Yes
I have used the software over a decade and never get an extra discount for being a loyal customer. Your software also has become a little buggy for things like assuming because somebody is 62 they are taking Social Security without asking yes or no.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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