Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to Use
on March 12, 2025
Posted by: OztheMan
from Melbourne, FL
Verified Purchase:Yes
The software is very easy to use. Lots of helpful hints throughout the process. We've used this software for some years now ... would highly recommend.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Never disappointed
on March 12, 2025
Posted by: Woody22
from The Villages, fl
Verified Purchase:Yes
I have used H&H Block software to file my taxes for many years and I'm never disappointed. Easy to download and use and fairly priced.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent program
on March 12, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used this for about 10 years now. The basic version can can do multiple businesses and stock trades.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Chris-Social Media Department, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Recomended Tax Software
on March 12, 2025
Posted by: RobertMo
from San Antonio, TX
Verified Purchase:Yes
I have used this software for a number of years and it has worked well for me. No complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall very pleased
on March 12, 2025
Posted by: VeroJoe
from Vero Beach, FL
Verified Purchase:Yes
I have been using H&R Block software for years and am generally pleased. I like that I can import prior years information and download dividend and investment information directly from my accounts.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Dependable and reliable electronic submission
on March 12, 2025
Posted by: FlashTech66
from Delray Beach, Florida
Verified Purchase:Yes
I have been using Block for years and plan to continue in the future. Electronic submission to IRS is a breeze and very dependable. This year (2025) I received refund in my bank account in only 8 days! Tax software is user friendly, easy to use and very affordable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Reassuring and Accurate
on March 12, 2025
Posted by: MichaelY72
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years now and find it both easy to use and reassuring in its guidance and review of my being able to file an accurate and timely filing each year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you

for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Terrible software
on March 11, 2025
Posted by: Myself48
from Indiana
Verified Purchase:Yes
I was charge 4 different times for ONE Indiana State filing!!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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