Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,638 Reviews)
Open Ratings Snapshot
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product. 
(
5,645 out of 6,324
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
on March 16, 2025
Posted by: Anonymous
from Chattanooga
Verified Purchase:Yes
Much improved from last year, especially the charity deduction 8283 form. Good questions asked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Loved Kiplinger, Block made it better.
on March 16, 2025
Posted by: Anonymous
from Eau Claire, WI
Verified Purchase:Yes
I have tried most software over the years, then returned to using Kiplinger Tax Cut. When Block obtained Kiplinger I was slightly disappointed. The acquisition did not harm, in fact it improved an already very good program. The additional backing of Block's guarantees makes tt the best tax prep software available. My choice for 30+ years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Just a couple of miss cues
on March 16, 2025
Posted by: Bau57
Verified Purchase:Yes
I had two issues. One was that I had failed to remove my previous year's reference for an energy reduction expense that caused 5 problems to be highlighted at the end. Removing the reference solved all 5 issues, but I would have appreciated a notice to that effect while going through it the first time. Second, the section where I was asked whether I had made tax contributions during the year, asking for what dates I made those and how much. But that all turned out to be on TOP of what I had already reported, so I backed out of that. Again, additional instruction would have been helpful.
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product at a great price
on March 15, 2025
Posted by: Anonymous
from Arlington, WA
Verified Purchase:Yes
Every year I use this I am very impressed at how easy it is. Never a question of accuracy and I always feel like I have the maximum refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Half a brainer
on March 15, 2025
Posted by: long time block user
from Warren,Ohio
Verified Purchase:Yes
Federal taxes easy to accomplish .Questions answered without exploring entire program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 15, 2025
Posted by: Dlbert
from TX
Verified Purchase:Yes
I have used h&r block software since it was called tax cut. Have been happy every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to follow
on March 15, 2025
Posted by: DK01
Verified Purchase:Yes
The screens make input easy as they guide you through your return
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick and easy
on March 15, 2025
Posted by: nice2024
from Florida
Verified Purchase:Yes
I have use the program for 10 years and the process is quick and I already got confirmation that the IRS accepted my return
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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