Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Anonymous
from SD
Verified Purchase:Yes
Worked great as usual. Used this software for 20+ years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Trustworthy, Easy to use But
on March 25, 2025
Posted by: Suz009
from Minnesota
I have used the software for a number of years and if you are just filing federal it is great, but the costs and process for preparing and filing state is very annoying. You need to pay an extra considerable fee to prepare a state return and then you need to pull out your credit card AGAIN to pay another fee to electronically file it. Please just bundle it all into a single payment.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jimi I
from NH
Verified Purchase:Yes
Multiple year user. IMHO the easiest to use and most comprehensive tax package out there. Once I have my input data prepped it usually only takes me 20-30 mins to complete the tax prep and I have confidence in the results. E-filing is straight forward and efficient. This year, filing in mid-march, I got my refund 3 days after filing, and I've never had a submission questioned or returned.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
It's so easy
on March 25, 2025
Posted by: Happy Mimi
from Texas
Have used this for several years. Love how it pulls info from prior year. It is so easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Taxes already filed and acceptable by my "friends" at the IRS. Easy to transfer entries from last year's return and also to download financial information from my broker.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wy
Verified Purchase:Yes
I have been using your program to do my taxes 20 or more years
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: The Tax Dude
from Texas
Verified Purchase:Yes
I really enjoy using your product - in fact, I prefer it over Turbo
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA state
Verified Purchase:Yes
Have used this for several years. Very pleased with format and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock