Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: Unhappy7777777
Verified Purchase:Yes
Went all the way through 6th, at end told could not efile more than 5 files on a purchased software box. Huge waste of time. Mention this at beginning of file
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin Texas
Verified Purchase:Yes
I have used this for many years, and I appreciate its ease of use and the ability to download tax forms from my financial institutions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Enjoy being able to just update the information al
on April 4, 2025
Posted by: Anonymous
from Dallas, Tx
Verified Purchase:Yes
Have used for several years and always better from year to year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando, Fl
Verified Purchase:Yes
Have been using this software for about the past seven years and there is usually a problem or error or something. This year things worked perfectly with out a glitch. I think most if not all the problems were caused by operator error. I do like the fact that the program can utilize last years return to retrieve information from the previous year.
Pros: Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mike NV
from Henderson, NV
Verified Purchase:Yes
This is my second year filing our joint federal tax return using H&R Block software. It is straightforward and easy to use. Last year's filing was successful. I will know in about 4 weeks if this year also fared well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kim303
from Denver CO
Verified Purchase:Yes
In the program was really good, easy to use. Walked me through all the parts and had no issues. The one thing that was missing was that it did not import some of my investment information from Charles Schwab or SoFi bank . If you could get that included it would be great
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spokane, Washington
Verified Purchase:Yes
The program worked well. It is the final checks that are hard to understand when they say there are errors.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DORFonTAXES
from Middletown, DE
Verified Purchase:Yes
I've been using H&R Block for at least 3 years now. It's the best value in the market for how I use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock