Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Posted by: KevinJ77
from Rapid City, SD
Verified Purchase:Yes
I have been using this application for over 20 years. Always works well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pussbump
from Delaware
Verified Purchase:Yes
I don't like it when I buy the program and then it goes on sale for less
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Update charge me twice for my return
on April 7, 2025
Posted by: Nixza
from Georgia
I was ready to summit the my taxes online and the program make an update by it self and erase my submitted taxes ….they charge me twice the same transaction for my state taxes.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I've been using this software since it was Andrew Tobias' Tax Cut, distributed on 5-1/4" floppy discs. Makes doing taxes so easy! I also tried TurboTax several years ago, but did not like its layout as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John 21
Verified Purchase:Yes
sometimes a little hard to read, but overall y0our software's a winner
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Garland, TX
Verified Purchase:Yes
It’s very easy to use. I trust that I will get the most accurate results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Wesnsheri
from Texas
Verified Purchase:Yes
It was easy to use and helped me find some additional deductions. This is my first time to use this program but not the last.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaveJO
from Longwood Fl.
Verified Purchase:Yes
I'v bveen uaing this product for a number of years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock