Customer reviews from HRBlock
H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Average customer rating
4.5
(13,638 Reviews)
Rating breakdown 13,638 reviews
5 Stars
9,960
4 Stars
2,072
3 Stars
704
2 Stars
355
1 Star
547
89%of customers recommend this product.
(
5,645 out of
6,324)
Customer Reviews for H&R Block - Tax Software Basic 2026 - Windows, Mac OS
Customer Rating
5
Easy to use.
on February 25, 2026
Posted by: Great software 123
from Apopka, Florida
I use your software every year. It’s easy to use and the self checker is great.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoePSR
from Colorado
Verified Purchase:Yes
The federal portion of your program was good, but the Colorado State if poor as compared to the Turbo Tax program I used last year. I printed the state, but won't mail it. I plan on completing my Colorado state using a different program.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Clear explanations throughput. Easy to get forms.
on February 25, 2026
Posted by: Anonymous
from Bountiful ut
Verified Purchase:Yes
The software down loaded fine. The input boxes are clearly marked with what data is required. However to go back to a completed section to make a change requires you to page to the end of the section to press finish which takes a lot of extra time.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Altered Data
on February 25, 2026
Posted by: Nervousness
from Seattle
I found the import function on the 1099-B to be horrible. It imported incorrect data, omitted entries and screwed up the return. When correcting the erroneous entries it
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mel222
from Florida
Verified Purchase:Yes
To many steps to complete if you know it will be a short form for filing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Another good product. Consistency is wonderful. Easy to use. Clear information and instructions.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sir_Kevin
Verified Purchase:Yes
The software is great, which is why I've been using it for years. However, there is no version of it for Linux. Unless that changes, this will likely be the last time I use H&R Block.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
Helped me complete my taxes quickly and effectively. Easy to file and get my refund.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock