Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,209 Reviews)
Open Ratings Snapshot
Rating breakdown 18,209 reviews
5 Stars
15,899
4 Stars
1,834
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great phone
on May 22, 2026
Posted by: Androidfolife
[This review was collected as part of a promotion.] I use this phone for business so the s pen is perfect for my customers I use the Samsung cause it has the best camera, battery life and the best and fastest chip. There are many great features with the Galaxy phones especially how convenient it is to do everything on Android! The best screen make up for when your outside weather your in the cold or hot sun you can still see the screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Yet
on May 22, 2026
Posted by: GenXTechUser
[This review was collected as part of a promotion.] This device is perfect for work - it helps me with project coordination and updates. Galaxy AI is simply amazing - I thought I wouldn't use it much, but having it onboard (and in the cloud) helps when I get stuck writing or researching. The camera? Great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best on the market
on May 22, 2026
Posted by: smartycoop
[This review was collected as part of a promotion.] Phone is the best thing on the market I would buy another one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it, phone is fast and powerful AI machine!
on May 22, 2026
Posted by: UltraFan
[This review was collected as part of a promotion.] Love this device, so many functions, so powerful. The AI geration in the gallery is awesome! Super fast charging, the list goes on and on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with awesome AI features
on May 22, 2026
Posted by: RFamily
[This review was collected as part of a promotion.] Galaxy AI helps with every feature of the phone, from translation during phone calls to writing emails with proper grammar and punctuation. I use Galaxy AI and Gemini everyday on my Galaxy 26 ultra, especially on my photos and memories.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S pen issue
on May 22, 2026
Posted by: Disappointed
I used Samsung ultra 26 for almost 2 months. Yesterday when I was sitting down, my phone dropped. To my surprise, the S pen popped out itself and broken. I am sure I didn't touch S pen and don't know why it can popped out by itself. I checked online and found I am not the only one had this issue. I was so disappointed about it. I used Samsung with S pen since they had Samsung note and never had this issue. Samsung needs to improve their quality.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 22, 2026
Hello there, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your new device is not meeting your expectations in functionality. We have provided a link to the Samsung Support Team to assist you if you have questions about your S Pen, and how to prevent this from occuring going forward. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features I am a Galaxy
on May 22, 2026
Posted by: LovemyUltra
[This review was collected as part of a promotion.] I am a Galaxy user, I really enjoy my new Galaxy S26 Ultra, it has great features such as Galaxy Al. This helps me with any task I attempt to do. It helps with talk to text, writing skills, suggestions, basically a second brain which is great. I highly recommend anyone to get the new Galaxy S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S series
on May 22, 2026
Posted by: GDestiny
[This review was collected as part of a promotion.] I love the new S26 Ultra. But I have always loved Samsung's S series. They just get better every new model. The camera on here is spectacular super clear almost like your looking at the picture with your own eyes. The Galaxy AI feature is an absolute life saver. It's like having a second me but better, because it has all the information and knowledge that I don't. I can ask it to set my alarm or directions to a location. The S26 Ultra is a must have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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