Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,896 Reviews)
Open Ratings Snapshot
Rating breakdown 17,896 reviews
5 Stars
15,635
4 Stars
1,793
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
So happy to be back...
on September 28, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Went on a hiatus of Samsung it w was s an absolute expensive mistake so glad I went back got a s26 ultra never been happier thank you Samsung...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Description of phone my perspective
on September 28, 2026
Posted by: Ashbug333
[This review was collected as part of a promotion.] I chose this device because of the camera has way better features that's faster you have a lot more data to play games and just stuff that I use for entertainment it's just a better phone altogether.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse performance
on September 28, 2026
Posted by: Techlover
[This review was collected as part of a promotion.] ​The Samsung Galaxy S26 Ultra is an absolute powerhouse. From the moment you unbox it, the refined titanium build and gorgeous 6.9-inch display make it feel like a true next-generation device.
​Performance is buttery smooth thanks to the upgraded processor, making multitasking, heavy gaming, and running demanding apps effortless. The integrated S Pen continues to be an invaluable tool for quick notes and precise editing, while the advanced Galaxy AI features genuinely enhance daily productivity without feeling like gimmicks.
​When it came time to upgrade, i chose the S26 Ultra primarily for its legendary 200MP camera system, and it completely delivers. Low-light shots are stunningly sharp, and the zoom capabilities remain unmatched. Combined with an all-day battery and blazing-fast charging, it handles everything I throw at it. If you want the absolute best Android experience available, this is the phone to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love the power it has gor gaming
on September 28, 2026
Posted by: Bigchappy
[This review was collected as part of a promotion.] I chose playing games with it. My Minecraft work flawless. I love how the photos look sharp on it too. I phone has a slick style to it. Very light to carry.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice features but poor connectivity
on September 28, 2026
Posted by: Motodad10
[This review was collected as part of a promotion.] The phone is decent but has worse connectivity than the s22 I traded in. It says it has 5g with a few bars but still has connection issues. The s22 would show few bars and would still connect in the same area better. The only reason I got the new phone is because I needed more storage space. It is frustrating to have to get up from my desk and move around so I can use this phone. I never had to do that before. Everything else about the phone is okay.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello Motodad10, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important the uninterrupted usage of your device is to you every day, and we would love to help you work towards a resolution for this experience. We have provided links to troubleshooting guides to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy s26 ultra is worth the hype
on September 28, 2026
Posted by: Rianca
[This review was collected as part of a promotion.] I chose the samsung galaxy s26 ultra not only for its usefulness but also what it offers to creative minds. Not only is the stylus useful for note-taking but great for everyday use when you need a last minute grocery list or a sketch for your next inspired project.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra flagship
on September 28, 2026
Posted by: Creole83
[This review was collected as part of a promotion.] The Galaxy S26 ultra is my 4th phone in the ultra series.I previously have had the s23-25 Ultra. I use these for my work phone. The work profile or company profile in the operating system is exceptional. It makes worth life home life balance, ideal. I chose the S26 ultra because of the increased battery capacity in the new processor but the integrated Gemini features I use AI heavily for work whether it's copilot Gemini or Claude, they all work smoothly on this device with enough capacity and memory to handle anything, I throw at it. And I will continue to buy samsung products simply because of the quality and the premier business functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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