Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,179 Reviews)
Open Ratings Snapshot
Rating breakdown 18,179 reviews
5 Stars
15,872
4 Stars
1,830
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
4 out of 5
4
Aluminum frame
on June 2, 2026
Posted by: Ricco7
[This review was collected as part of a promotion.] I think the titanium frame is more durable and is a better option than going back to aluminum due to how easily the phone can get scratched now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Features
on June 2, 2026
Posted by: Pjwill
[This review was collected as part of a promotion.] I like my phone because I definitely have plenty of space to load my favorite app games and the pictures and photos I take is more clearer. The navigation is easy so I don't have keep searching and I'm still getting used to using Gemini. Other than that, it's a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Change my mind!
on June 2, 2026
Posted by: Leoboo
[This review was collected as part of a promotion.] My last phone I had for years and loved it and was so sad to see it go. My phone was the Samsung Galaxy Note 20 absolutely was the best phone. The day finally came that the service was no longer able to be through my Note 20. As disappointing as it was it put me in the postion to get a new phone. Now with that I still have to carry my Note 20. I am a type 1 diabetic and the new Galaxy S26 Ultra is not compatible with my Omnipod. The app does not work so I have to carry 2 phones with me now everywhere. Some ways its a pain and and others its nice. Don't get me wrong I do like the Samsung Galaxy S26 Ultra but I feel that my issue with the Omnipod app has left a bad taste in my mouth and that is why I have not explored my new phone more. This has left me not been able to see the true potential that the S26 Ultra could provide and I see videos of people having with the phone. First impressions are everything and mine was not good with something as important as insulin delivery through my phone not being available. Please fix this asap so I could possibly reevaluate my thoughts on my new phone and enjoy the potential this phone might have.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 2, 2026
Hi there Leoboo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific usage of your device is to you every day for your health. We have provided a link to an article to help you with apps not functioning as intended. If this does not help you resolve this experience, we recommend reaching out directly to the manufacturer of your device to help you work towards a resolution. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a very good phone
on June 2, 2026
Posted by: Ccbluemano
[This review was collected as part of a promotion.] I love the way it works .it a great way to get back in touch with the company i use to work with.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Samsung Device
on June 2, 2026
Posted by: Moonvibes
[This review was collected as part of a promotion.] I am very happy with this Samsung product. It is easy to use, works smoothly, and has a great design. The performance is fast, and the overall quality is excellent. The battery life is good, and the features are very useful for everyday use. I would recommend this product to anyone looking for a reliable device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera feature is crazy how much stable never
on June 2, 2026
Posted by: Tchikitchaka
[This review was collected as part of a promotion.] The galaxy AI helps especially that one to edit the pictures wooow helps a lot when we are in place with too many people you can just delete them and the battery is crazy in great way, and you can use it in one day without charging it during the day at all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is AWESOME!
on June 2, 2026
Posted by: Foreverkelsey
[This review was collected as part of a promotion.] The AI on this device is amazing. && the camera is perfect! I love this device worth the money!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much difference from S25U
on June 2, 2026
Posted by: PapiChulo
[This review was collected as part of a promotion.] The built in privacy display is the only BIG difference i can tell from the S25 ultra I wish I would have just stayed with the S25U instead of paying all this money for pretty much the exact same phone tighten up samsung. Make the S27U look different some how please or I won't purchase it.. still LOVE YOU SAMSUNG #TEAMGALAXY #NOIPHONE
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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