Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,896 Reviews)
Open Ratings Snapshot
Rating breakdown 17,896 reviews
5 Stars
15,635
4 Stars
1,793
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
My Everyday Carry
on September 28, 2026
Posted by: YesToThis
[This review was collected as part of a promotion.] serves as the perfect all-in-one hub for daily life, delivering a flawless experience across all core essentials:Communication: Crystal-clear calls and seamless messaging.Entertainment: A stunning, immersive display that brings movies and media to life.Photography: Next-level camera optics that capture breathtaking, professional-grade photos.Navigation: Fast, pinpoint accurate GPS tracking that never drops a beat.Verdict: An absolute masterpiece of engineering that delivers elite performance precisely when you need it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S 26 Ultra has a long battery life charquickly app
on September 28, 2026
Posted by: MySam26ul
[This review was collected as part of a promotion.] But it needs to be restarted 2-4 times a day to get it yo function normally. If you have a problem, Samsung customer service has A.I. to help. Which is mostly useless. After many attempts to get a human for help, you get someone using A.I. to solve your problem. Alot of texting. Apparently talking with a person is not efficient.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello MySam26ul, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the uninterrupted usage of your device is to you, and we would be happy to help you resolve any frustrations you are experiencing. We have provided a link to an article to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information to help you with additional options for a resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is heaven sent!!!!!
on September 28, 2026
Posted by: Loswitdamos
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra light blue! I haven't had a new phone in 5 years but this phone tops all devices and technology I've seen till this day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Some apps are freezing
on September 28, 2026
Posted by: SergeK
[This review was collected as part of a promotion.] The problem appears with the YouTube app; it automatically exits from full screen to a small screen. The phone has frozen a couple of times, so I had to force-restart it. When my hands are wet, I am unable to use my fingerprint to unlock the screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features that I love.
on September 28, 2026
Posted by: MannysS26Ultra
[This review was collected as part of a promotion.] I chose this device for its qualifying features and I use it for daily tasks, and to take great photos and videos.i love the looks and feel of its design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top notch AI features!
on September 28, 2026
Posted by: SoulandSky
[This review was collected as part of a promotion.] I chose the Ultra because it is the best of the best in its class. It has all the bells and whistles plus extras. I have owned Samsung products for years and I will continue to do so. The AI in the phone has so many features and just makes things easier in my daily life. Picture taking is a breeze and the quality of all my pictures look like I took them with a professional camera. Videos turn out spectacular especially landscape and nature.
To me, it is worth spending the extra money to upgrade to the Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I CHOSE THE S26 ULTRA
on September 28, 2026
Posted by: CHRONICHIT
[This review was collected as part of a promotion.] I CHOSE the S26 Ultra. Because if u want literally a computer in your back pocket it's 5he only way to go. Literally does everything. Would be a fool to choose anything else in my opinion it's the best phone on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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