Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,155 Reviews)
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Incremental improvements on already great device.
on June 8, 2026
Posted by: KCAtlanta
[This review was collected as part of a promotion.] I have been Samsung Galaxy only for the last 9 yrs - S6, S9+, S23 + and now S26 Ultra. They have been great phones though oddly last 2 stopped working with cable - wireless charging only. Besides that disappointment they have worked well, despite several drops and some very high temps. The S26 screen is bright and sharp, and I look forward to the new features that come in OS updates.
I am also looking forward to Galaxy AI and what that will bring. I feel like I just future proofed myself, at least for a.few more years. You can't ever really be ahead!
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi KCAtlanta, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features and capabilities of your device. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you are experiencing anything out of the ordinary with your device, or you have questions about the usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
The new features are great.
on June 8, 2026
Posted by: Heaven2shop
[This review was collected as part of a promotion.] Love the call assistance. It's one of my favorite features on the phone. The other one is the AI that can change one photo into many different photos you can use.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi Heaven2shop, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the enhanced capabilities of your device, and that the camera features and editing capabilities have been such a standout for you. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone so easy to work with.
on June 8, 2026
Posted by: Raffiki
[This review was collected as part of a promotion.] I use this phone for work and traveling around the world always keep me on schedule for important meetings there's nothing like it I love this phone
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Raffiki, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that this device has been such a great travel companion, keeping you on schedule, and that it feels like such a leap forward in technology. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. WE appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has sold features
on June 8, 2026
Posted by: FlipableFanatic
[This review was collected as part of a promotion.] This phone is incredibly intuitive but it has its draw backs but those are easy to put to the side when the galaxy ai helps explain what I can do to fix most issues I'm having with any of the features that need a little more explanation. All in all great phone glad I switched to it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Something is glitching
on June 8, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai is awesome! You can take a selfie and the AI populated your selfie into photos. Very cool! Over the past few days my phone has been glitchy though. I have McAfee Anti-virus installed as an app on my phone so I know it's not a virus BUT my screen all of the sudden freezes and becomes unresponsive for no apparent reason. It's a very concerning problem given the price of this phone.
Value
3
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Janmyers782, thank you for your feedback on your Ssamsung Galaxy S26 Ultra. We completely understand how important the uninterrupted usage of your device is to you every day, and we would love nothing more than to assist you with this experience. We have provided a link to a troubleshooting guide to assist you with the freezing at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Samsung Community
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Continues to Deliver
on June 8, 2026
Posted by: QueenLlama
[This review was collected as part of a promotion.] I just recently purchased a new Samsung Galaxy 26 Ultra - at least my fourth Samsung in a row. I love how easy it is to set up and how it makes my everyday life easier. I use the note feature with the pen to quickly write myself notes to help with remembering the little things. The camera is one of the best on the market - everyone tells me they can't believe the quality of my photos! With the new Galaxy AI features, I can really up my photo game now with fun edits that are easy to do. The Galaxy AI also has a feature to help my writing and spelling. I will always stay in the Samsung family as I love the quality and the ease of use. I've never been let down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra is the best phone out there.
on June 8, 2026
Posted by: Zaragaul
[This review was collected as part of a promotion.] The camera is amazing to say the least. The screen is higher quality than anything I have ever seen, and the privacy mode adds much more comfort for when I'm in public. I have yet to run out of storage and I download things everyday! The phone feels nice and sturdy in my hands, like I could throw it across the room and is would be fine. And most of all ths new AI is faster, smarter, and overall better than any other AI you might find. Overall this is definitely the best phone on the market right now i highly recommend it, very much worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
There's are many great features with this phone!!!
on June 8, 2026
Posted by: LeeLee007
[This review was collected as part of a promotion.] This is a great phone all around, I love playing mobile games and they're is so much storage space I could never use it all. I also love the Bixby and Google Gemini AI and how they're so easy to access with this phone. The graphics jump off the screen! I really enjoy the stylus and being able to customize my theme. Also the split screen was easy to figure out.
Value
4
Written by a customer while visiting Samsung US