Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,155 Reviews)
Open Ratings Snapshot
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Galaxy ai feature is the best in this segment
on June 9, 2026
Posted by: Hardil
[This review was collected as part of a promotion.] Galaxy ai helps me in daily routine tasks and researching. It definitely won in this segment, I have never experienced something like this before. Truly proud of Samsung
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Hardil, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that Galaxy AI has been so helpful for a range of daily tasks and organization. We have provided a link to the complete manual to assist you with additional capabilities, and alignment of the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love this phone not 5 star tho
on June 9, 2026
Posted by: Littlesky
[This review was collected as part of a promotion.] Let me explain with 100% honesty, starting with the bad. I'm a farmer who usually has his phone in his back pocket, and on occasion, I sit on my phone. I noticed the screen scratches a bit easier than the S22 Ultra I upgraded from. I also noticed that the S Pen's lively functionality is also gone. I found it nice being able to take pictures with the S Pen on previous models, a feature that this one lacks. Now for the good news: I really like the privacy screen. It's nice not being stuck with one if you don't want it. I also noticed that its view is really good. Most times, I forget it's on and try to show a coworker something, and they're like, "I can't see that, you know." I also really like the Galaxy AI; funny enough, I used the spelling and grammar to write this. I'm still not the greatest at spelling and grammar.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hi there Littlesky, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the enhanced capabilities of Galaxy AI to aid in your communication. We have provided a link to the complete manual to assist you with hand gestures and voice commands you can use with your camera shutter, and additional capabilities you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or want to explore additional protection for your display. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device, the best of the best in Android.
on June 8, 2026
Posted by: Eri879
[This review was collected as part of a promotion.] Samsung Galaxy S26: very fast and easy to use, offers privacy, features an excellent camera system, and is the best Android on the market.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Eri879, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the usage of your device, and that you are finding it easy, fast, and enjoyable every day. We would love to hear from you again in the future if you ever have questions about your device, or you want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone
on June 8, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love Galaxy AI and how helpful it is in my day to day. I especially love and use a lot the AI photo editor as it helped me make invitations, decals and stickers easily.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Samsunglover, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving Galaxy AI on your device, and finding it helpful to your productivity. We are also so happy to hear how much you are enjoying capturing amazing photos and videos and playing with the editing options available for them. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much needed change
on June 8, 2026
Posted by: Shenanigans
[This review was collected as part of a promotion.] I've been using my Samsung device every day for both work and entertainment, and it has become an essential part of my routine. Whether I'm streaming shows, watching movies, following live sports, gaming, or staying productive, the performance and reliability consistently stand out.
For work, I use my Samsung device to manage emails, attend virtual meetings, take notes, and stay organized throughout the day. The display is bright and sharp, making it comfortable to work on documents and presentations for extended periods. When it's time to relax, I enjoy streaming videos, browsing social media, and playing games, all of which run smoothly without noticeable lag.
One of the features that has made the biggest impact on my daily routine is Galaxy AI. It helps simplify everyday tasks and improves productivity by making communication, organization, and content creation more efficient. Features powered by Galaxy AI save time and make my device feel smarter and more intuitive to use.
The battery life easily keeps up with my busy schedule, and the camera allows me to capture high-quality photos and videos wherever I go. Samsung continues to deliver a balance of performance, innovation, and ease of use that fits both my personal and professional needs.
Overall, my Samsung device helps me stay connected, productive, and entertained every day, and Galaxy AI adds an extra layer of convenience that genuinely enhances the experience.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Shenanigans, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much your new device has been ehlpful for work and personal uses, and that you are finding that it keeps up with your needs during the day without interruption. Please, don't hesitate to reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life is amazing
on June 8, 2026
Posted by: Jlynnx388
[This review was collected as part of a promotion.] Honestly the s26 ultra isn't bad but isn't the best either. The Ai features are pretty cool if you can get the files to download. The battery life is amazing finally, and the camera is ok..overall I'd honestly go back to my s24+.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 9, 2026
Hey Llynnx388, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device every day. We have provided a link to an article to help you maximize the refresh rate of your device to help download different things in a timely manner. We have also provided a link to an article to help you with the full capabilities of Galaxy AI, as well as another to help you with different camera features and settings for the best possible photos and videos. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely in Love!!
on June 8, 2026
Posted by: MikeHancho
[This review was collected as part of a promotion.] Galaxy AI makes your workflow and personal life so much simpler. I love the cobalt purple color.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 9, 2026
Hi MikeHancho, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the amazing features of Galaxy AI for your work and personal needs, and that you are finding it easy to use. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone
on June 8, 2026
Posted by: PerfectlyGiftedEmpire
[This review was collected as part of a promotion.] ​⭐️⭐️⭐️⭐️⭐️ Absolute Game-Changer!
​The Quick Verdict
​"This phone is a powerhouse. From the ultra-smooth display to the insane battery life and professional-grade camera, it handles everything you throw at it without breaking a sweat. If you’re looking for a premium experience that delivers on every promise, this is the one to get."
​Why It Earns 5 Stars:
​Performance: Lightning-fast. Multitasking, heavy gaming, and switching between intensive apps feel completely effortless with zero lag.
​Display: Crisp, vibrant, and incredibly bright even under direct sunlight. The refresh rate makes scrolling and animations feel smooth as silk.
​Camera System: Photos look stunning right out of the pocket. The low-light performance is unmatched, capturing incredible detail in the dark, and the video stabilization is steady as a gimbal.
​Battery & Charging: Easily a full-day battery—even with heavy use. When you do need a top-off, the fast-charging capability gets you back to 100% in no time.
​Design & Build: Premium materials that feel great in the hand. It looks sleek, modern, and built to last.
​Final Thoughts
​It’s rare to find a device that checks every single box so flawlessly. It is worth every single penny and easily sets the new standard for what a smartphone should be. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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