Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,155 Reviews)
Rating breakdown 18,155 reviews
5 Stars
15,851
4 Stars
1,828
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Makes my life easy to organize
on June 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI in this phone is so easy to use. I am am old school woman, and I am skeptical about AI technologies, but after playing around with my phone I found it helpful of organizing my life in ways I did not realize that I could do before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of AI features
on June 9, 2026
Posted by: Notacpu9
[This review was collected as part of a promotion.] The galaxy s26 ultras Galaxy AI is very impressive and the device has many AI features that are very convenient. I would recommend this device to anyone who wants a very impressive and convenient phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on June 9, 2026
Posted by: My26ultra
[This review was collected as part of a promotion.] Phone is fantastic and the AI is superb!
Still learning about and what it all can do.. No complaints!
Still learning about and what it all can do.. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung all the way, baby!!
on June 9, 2026
Posted by: Tashac85
[This review was collected as part of a promotion.] Always been a Samsung owner. Never will switch up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone🫶🏾
on June 9, 2026
Posted by: Awesome1Ain
[This review was collected as part of a promotion.] I think this is one of the best phones Samsung has produced yet. The Galaxy AI generation technology is such an added bonus. The cameras are amazing, chef's kiss to the picture quality 😍 I've had my phone a few months now and I get happy every time I discover something new. Overall this is an awesome product highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Take it easy
on June 9, 2026
Posted by: Tonybigmeat
[This review was collected as part of a promotion.] It is so easy to use. The comfort level makes so comfortable and seamless. Customization as always is simple and doesn't make you pull your hair out. I really don't care for the AI but I did use for some pictures and it really did help and it got the look I was going for. Overall 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Long lasting battery time.
on June 9, 2026
Posted by: Clarksturbo
[This review was collected as part of a promotion.] Can use phone all day. And into the evening taking pictures and videos all day long. I use AI throughout the day sending emails. Picture corrections and more. Also AI helps my Google searches and automotiverepair estimates. Great phone. Do wish that the S pen had bluetooth capabilities to take remote pictures. Previously owned a S24 ultra. Loved the bluetooth S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
As far as made for people who love photography!
on June 9, 2026
Posted by: themiddleman
[This review was collected as part of a promotion.] Is there well built sleek fun? It's functionality is great. The AI is epic. But sometimes gets confused. So you gotta teach it.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hello there Themiddleman, we appreciate you taking time out of your busy day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a significant learning curve after a period of time, and cause some frustration as you adjust to the changes and advancements in technology that have been made. We have provided links to articles to help you with the features of Galaxy AI and the redesigned S Pen. We have also provided a link to the complete manual for your device to help you fully explore the capabilities and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions, or you want to explore additional device options like the Galaxy Z Fold7 that may provide the features you are seeking for your business. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US