Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,149 Reviews)
Open Ratings Snapshot
Rating breakdown 18,149 reviews
5 Stars
15,846
4 Stars
1,827
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Wow! So glad I waited this long!
on June 10, 2026
Posted by: ThatFordGuy
[This review was collected as part of a promotion.] After holding onto my Galaxy S22 Ultra for a few years, I finally decided it was time for an upgrade, and I couldn't be happier with the Galaxy S26 Ultra. Looking back, I am incredibly glad I resisted the urge to jump ship early and buy the S24 Ultra. Waiting out that middle generation was absolutely the right move, as the jump from the S22 directly to the S26 Ultra feels like a massive, true generational leap rather than a minor, incremental tweak.
The everyday performance difference is night and day. My S22 Ultra was starting to show its age with battery drain and occasional stuttering, but the S26 Ultra is an absolute powerhouse. The battery easily cruises through a full day of heavy use, and the charging speed is noticeably quicker. The new flat, anti-reflective 6.9-inch display is spectacular—much easier to view outdoors compared to the older curved screen, and the clever new privacy viewing angles are a brilliant touch.
The camera system is where the upgrade really shines. Going from the old 108MP primary lens to this refined 200MP setup—combined with the massive leap in Galaxy AI processing and video stability—delivers much cleaner, sharper shots with zero shutter lag. The physical build also feels amazing in the hand; it is noticeably slimmer and lighter than my old S22, losing that boxy bulk while keeping the integrated S Pen. If you are still holding onto an S22 Ultra and skipped the last couple of years, this is the definitive upgrade you’ve been waiting for!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S26 Ultra
on June 10, 2026
Posted by: Pusoriton
[This review was collected as part of a promotion.] I have lost my S pen. And earpods. Unfortunately. But the phone 📱.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Pusoriton, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided a link to the Samsung Support Team to assist you with the S Pen getting lost from your device, and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best deal
on June 10, 2026
Posted by: Maddawg
Good 👍
And version got the best service around
They pick up any where
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not disappointed yet
on June 10, 2026
Posted by: Juststarring
[This review was collected as part of a promotion.] AFTER GOING FROM A 22 TO A 26 ULTRA I'm already impressed with the updates and upgrades over a 5 year period. Video is sharp, service is good and a TB of data is epic. Looking forward to exploring this model more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
26 Ultra with Galaxy AI
on June 10, 2026
Posted by: Eh2oalz
[This review was collected as part of a promotion.] I use my 26 Ultra on a daily basis with 2 phone numbers in it. The Galaxy Ai is pretty decent too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 10, 2026
Posted by: Funpop
[This review was collected as part of a promotion.] This is the best phone ever, the AI is a real hoot to use. The screen is exceptionally real looking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on June 10, 2026
Posted by: Just me
from Lincoln Nebraska
Great phone. Quick, reliable, great new features, love the privacy mode options!! Always learning so things new the phone can do!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 26 ULTRA HAS BEEN ENJOYABLE. THANK YOU.
on June 10, 2026
Posted by: LOVE2SHOPTILLIDROP
[This review was collected as part of a promotion.] Samsung 26 ULTRA DOES HAVE THE NEW AND UPDATED GALAXY AI EMBEDDED IN THE ONE UI OPERATING HOME SOFTWARE / OPERATING SYSTEM. IT IS SMOOTH AND SEEMLESS TO DELVE INTO FOR INFORMATON AND INDIVIDUAL TASKS.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 10, 2026
Hi there LOVE2SHOPTILLIDROP, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the enhanced capabilities of Galaxy AI. We have provided a link to the full manual to help you fully explore your new device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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