Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(17,895 Reviews)
Open Ratings Snapshot
Rating breakdown 17,895 reviews
5 Stars
15,634
4 Stars
1,793
3 Stars
281
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
105 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Nice & Superb Hi-Tech Latest Phone
on September 28, 2026
Posted by: MasterChief
[This review was collected as part of a promotion.] I love the S26 Ultra, it is easy to use and it can be paired with any new device. It has the latest Android operating system and it's very secure. The phone has a ton of new features that I'm unfamiliar with, and I'm very willing to learn them all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra Upgrade
on September 28, 2026
Posted by: Amacide
[This review was collected as part of a promotion.] This is my third S series ultra phone, battery slightly better, refresh rate awesome, biggest plus is the flat screen and privacy setting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on September 28, 2026
Posted by: KissieLarue24
[This review was collected as part of a promotion.] I chose the S26 Ultra cause I love the galaxy line! However, the camera was better on the note... in my opinion
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am very thankful I chose my Galaxy 26 ultra. T
on September 28, 2026
Posted by: Jesus1ste
[This review was collected as part of a promotion.] I love my Galaxy 26 ultra and I am thankful I chose this model. It meets all my needs and is user friendly. My storage space is perfect for my photos and videos. I have always enjoyed using Samsung phones and will always choose Samsung over others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great features but mine has a malfunction
on September 28, 2026
Posted by: Jess2180
[This review was collected as part of a promotion.] I specifically choose this phone for the camera but it doenst work properly. It makes a shutter noise any time its trying to adjust and it stays blurry sometimes.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 29, 2026
Hi Jess2180, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations, or functioning as intended. We have provided links to a few articles to help you troubleshoot the blurry photos and camera app at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outta this world...
on September 28, 2026
Posted by: LuvMeNot
[This review was collected as part of a promotion.] And just like a star this device just caught my eye. Boom! Something I never knew I needed in my life. Oh the specs on this phone....oh the shining outter cover...oh look at that camera....this Galaxy is the best in the whole system. The Samsung Galaxy S26 Ultra....I chose you!! This phone is a lifetime must have. Best one yet....I will never go back to the "other" phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy since the S10
on September 28, 2026
Posted by: SamsungFan2011
[This review was collected as part of a promotion.] I chose to upgrade to this device because I was amazed by all the specs it has and everything! I previously owned a galaxy s8, s10, s23 ultra, now the s26 ultra. This was the biggest upgrade from my s23 ultra. Performance wise its phenomenal. I got it because I loved my s23 ultra cameras. These new camera upgrades makes my shots look so much better. I've only had the phone for two weeks but I have no regrets!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an absolutely awesome phone!
on September 28, 2026
Posted by: Vocaltremors
[This review was collected as part of a promotion.] I really, really like this phone. I chose Samsung because of all the options and features that this phone has. It was easy to transfer my information and other stuff from my old LG phone and I've always had good experiences with other Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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