Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
4 out of 5
4
For my purposes, no better than my S23 Ultra
on June 14, 2026
Posted by: GalaxyGirl
Honestly, I see no difference between this and my s23 ultra. I only got this phone because my 23 suffered heat damage & had to be replaced. Whatever hardware upgrades were implemented here arent noticeable in the way I use my phone; Perhaps it will be for others. The pen is actually a downgrade with less functionality. The camera produces the same quality photos as my s23 when taking standard shots. The processor doesnt seem quicker at all. I experience noticeable lag where I didnt with the 23. The screen is the same size no matter what the specs say; this fit into my 23 wallet case with no loss of accessibility to buttons or camera. It's a very light phone & the rounded corners & flat screen are, imo, an improvement. There is no increase of storage space. I thought the battery must be larger bc it seemed to charge more slowly than the 23, but its the same size. Im hopeful that this 26 is as durable as the 23 bc Im a habitual phone-dropper but I have this one in a more protective case so it remains to be seen. Maybe Im just used to the exceptional quality of the galaxy series & thats why this 26 seems mediocre at best. For a flagship phone, much more is expected in ways the average user can notice & appreciate. Still a good phone but def not worth upgrading from a 23. I will survive lol
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
With smart switch was really easy to transfer all
on June 14, 2026
Posted by: Kelly20
[This review was collected as part of a promotion.] With smart switch was really easy to transfer all info from my old phone to the new one even no removing the chip since new S26Ultra have an option for esim that make it simple
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Kelly20, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that the data transfer and inital usage of your device has been so smooth and easy. We have provided links to articles to help you maximize your experience with the new and enhanced features, align the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S26 Ulta
on June 14, 2026
Posted by: MK1977
[This review was collected as part of a promotion.] I love this phone, I use it doe everything. The screen quality is great. I love to watch shows and stream on this phone. There are so many features. The camera is super, with more zoom (clearer pictures). My last phone the zoom feature would blurr the picture. Such a great difference. One feature that I am still learning is Galaxy AI. At this point I think it's great. To be able to search for it's with a picture. Who would of thought how great this is.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi MK1977, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you love your new device, that you are enjoying taking amazing photos and videos, and that you are enjoying the enhanced display for your streaming. We have provided a link to an article to help you maximize your experience with your Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further anytime you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best screen ever
on June 14, 2026
Posted by: hpimentel
[This review was collected as part of a promotion.] I have gone through plenty of smartphones over the years, but the Samsung Galaxy S26 Ultra is operating on an entirely different level. It is not just an upgrade; it is a masterpiece of engineering. After putting it through its paces, I can confidently say this is the absolute best device I have ever had in my hands. I always have a samsung cellphone un my pocket since 2014
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi there Hpimentel, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that this device has not only met but exceeded all expectations you had, and feels like the best device you've ever owned. We have provided a link to the Samsung Support Team for your convenience. This team of experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Performance and Useful Galaxy AI Feature
on June 14, 2026
Posted by: Pavan333
[This review was collected as part of a promotion.] I have been using this device for a while and am very satisfied with its performance. The display is bright and sharp, the battery life easily lasts throughout the day, and the camera takes clear and detailed photos in different lighting conditions. Galaxy AI features are very useful for everyday tasks and help improve productivity and convenience. The device runs smoothly, apps open quickly, and multitasking is seamless. The build quality feels premium, and the overall user experience has been excellent. I would recommend this device to anyone looking for a reliable smartphone with powerful features and great performance.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey Pavan333, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are finding this device to be a powerhouse for your daily needs and hobbies. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really enjoying my S26
on June 14, 2026
Posted by: KillerKlml
[This review was collected as part of a promotion.] I'm surprised on how fast Samsung S26 ultra is from my old phone. The feel of the phone is superb. The flow and ease going through daily routines. Galexy AI is a great help like a virtual assistant. An extra brain that knows it all. Spending lunch time gaming and flip right back to work. High refresh rate and the cooling, phenomenal!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey KillerKlml, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding this device faster than your previous during usage, and that you are finding it helpful in staying on task and organized during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on June 14, 2026
Posted by: Nana1994
[This review was collected as part of a promotion.] This product has great camera quality. Screen is hugh, clear and private. I can make stickers from photo in my gallery.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hey Nana1994, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are enjoying the usage of the camera on your device, and the ability to use Galaxy AI to edit and create with your camera. We have provided a link to an article to help you with additional capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if any questions come up as you continue exploring the capabilities of your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really love the features don't understand the pen
on June 14, 2026
Posted by: FatherBanana
[This review was collected as part of a promotion.] The Galaxy AI is not as helpful as I would have expected but, it is still a great concept. I have other Ai programs I use on my phone but overall I am happy with it. The battery life is great. I just really don't understand the point of the pen. I guess maybe it could some people but I have absolutely zero use for it and it doesn't make anything easier to click on nor taking notes unless you can somehow write tiny, tiny words. It is kind of fun to color but overall, I think Samsung should stop putting the pen in ultra versions, it collects dust and the cases made for it just kind of suck as they cannot completely wrap around the phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 15, 2026
Hello FatherBanana, we appreciate you taking time out of your day to share your thoughts about the Samsung Galaxy S26 Ultra with us. We are happy to hear that you are overall pleased with your new device, and that you are finding it able to keep up with your consumption during the day. We have provided links to articles to help you with the capabilities of Galaxy AI and the ways you can use the S Pen to further enhance your experience. We have also provided a link to the complete manual to help you fully explore the usage of your device. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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