Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great phone with amazing cameras
on June 18, 2026
Posted by: BrianU
[This review was collected as part of a promotion.] I upgraded from a Galaxy S23 Ultra and, wow, what a difference! The new phone is faster at everything and the cameras are amazing. I used to be a 35mm film camera guy, but the S26 Ultra's cameras have really made me appreciate how good digital photography can be. In fact, a friend recently complemented me on taking great close-ups of some flowers in our garden and I had to let him know that I took the shots on a very windy day but the S26 Ultra automatically adjusted for what could have been a very blurred shot. Galaxy AI to the rescue!
I've just scratched the surface of what this phone can do, but it's certainly the best smartphone you'll find today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra phone
on June 18, 2026
Posted by: Shoosh
[This review was collected as part of a promotion.] I love the phone the pen and how I can customize things. It's so easy, and worth it. Way more affordable and manageable. I should of never left android to be honest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 does it all
on June 18, 2026
Posted by: HotRodsOwner
[This review was collected as part of a promotion.] My Galaxy AI is the all in one tool for my business. Its does some much more than i thought it could for example the camera is so much better than my tablet camera i converted my slate from Window to Zorin even though i lost the camera on the slate as changing operating systems is a big NO NO in the Slate world. I talk to Rod (Thats my phones AIs name HOTROD) and tell him schedule my appointments set my alarms i tell the phone camera when to take pictures or start recording handsfree. It is truly my coworker and business partner in one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it! Galaxy ai...all the time
on June 18, 2026
Posted by: JER4Jesus
[This review was collected as part of a promotion.] Absolutely love it and am probably on it 10 plus hours a day and use it for my job delivering pizza for dominoes so it integrated into my life.....literally work and play through S26 ultra makes life nice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 18, 2026
Posted by: Mackie
[This review was collected as part of a promotion.] The S26 Ultra has an top tier display, very loud speakers & excellent performance. I'm very satisfied with my S26 Ultra & highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Call drops, Poor Engineering response
on June 18, 2026
Posted by: Dwhrhje
[This review was collected as part of a promotion.] Call drops too many.
Reporte problem to engineering but no response
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there Dwhrhje, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how important the reliable connection to your carrier for your phone calls are to you every day, and we would love to assist you. We have provided links to resources to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy To Date!!!
on June 18, 2026
Posted by: Anthony88
[This review was collected as part of a promotion.] Been a Samsung user got over 15 years and this is the best one yet, great battery and ridiculously fast in processes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra, nice upgrade from previous devices
on June 18, 2026
Posted by: Rplorey
[This review was collected as part of a promotion.] This phone has been very good for me, all features have been upgraded well. Camera quality is unmatched.
The Galaxy AI can definitely be helpful at times, and for me I use the included stylus all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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