Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,134 Reviews)
Rating breakdown 18,134 reviews
5 Stars
15,833
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
Most Amazing Phone
on June 21, 2026
Posted by: TheMan
[This review was collected as part of a promotion.] Galaxy AI is phenomenal! The auto eraser allows you to remove individuals from the background or anywhere in the picture you are editing. The circle and search feature is very helpful in seaching an object and using Gemini is exceptionally beneficial! This phone charges quickly and hold its charge a whole day. I love the share images that are captured with the camera. This is the best phone ever!!!
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hello TheMan, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding your device to be so phenomenal and that there are so many features of Galaxy AI that you are loving using every day. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Evolution Over Revolution: SGS26Ultra
on June 21, 2026
Posted by: Samuel
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra proves that meaningful innovation doesn't always require a complete redesign. Rather than introducing major changes, Samsung has refined an already excellent flagship, making it more polished, capable, and intelligent.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
One of the standout features is Galaxy AI. It provides practical tools that help improve productivity, simplify everyday tasks, and keep me organized throughout the day. The AI experience feels naturally integrated and genuinely useful.
I use my phone daily for streaming, gaming, watching movies, following sports, and managing work, and the Galaxy S26 Ultra handles it all effortlessly. The display is stunning, performance is consistently smooth, and battery life easily keeps up with my routine. I also appreciate having the built-in S Pen, which is perfect for taking quick notes, signing documents, and adding extra precision when I need it.
What stands out most is how the latest features make everyday use more convenient and efficient. The Galaxy S26 Ultra may be an evolution rather than a revolution, but its thoughtful improvements make it an easy recommendation for anyone looking for a premium smartphone that excels at both productivity and entertainment.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Samuel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to know that you are having such an amazing experience with your device, that Galaxy AI has been such a standout, and that this device has been so reliable during your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Solid flagship
on June 21, 2026
Posted by: CerealPhoneEnjoyer
[This review was collected as part of a promotion.] The combination of a solid UI with oneui 8.5, and great hardware make this a no brainer for anyone looking for the best android phone out there!
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there CerealPhoneEnjoyer, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the updates made to your new device. We have provided a link to the complete manual to help you fully explore and customize your device. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
S26 ultra terrible upgrade
on June 21, 2026
Posted by: Pauln
battery on this device is terrible I have had every Galaxy Note switched over to the Samsung Galaxy Ultra. the operating system doesn't work as well.
messaging and the way you save the pictures aren't the same. totally upset with this purchase wish I could go back to the s25
messaging and the way you save the pictures aren't the same. totally upset with this purchase wish I could go back to the s25
Response from Samsung USBy R&R Team, June 22, 2026
Hi there Pauln, thank you for your feedback on your Samsung Galaxy S26 Ultra. We understand how important your device is to you every day for a range of tasks, and we would love to help you have the best possible experience with your device. We have provided links to articles to help you maximize the battery life of your device. We have also provided a link to the full manual to help you with the changes in the operating system that are causing frustration for you. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
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Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many great features
on June 21, 2026
Posted by: Twag121
[This review was collected as part of a promotion.] I am really enjoying my Galaxy S26 Ultra. The processing speed is phenomenal. I'm using Samsung AI more than when I had my old phone. Picture quality is top notch, the clarity and vivid color are stunning.
I love using the S-pen to up my creativity.
I am so glad I made the choice to purchase the S26 ultra.
I love using the S-pen to up my creativity.
I am so glad I made the choice to purchase the S26 ultra.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi Twag121, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how much you are enjoying your new device, and that the S Pen and Galaxy AI have been such standout features during your usage. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so much better
on June 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Once I upgraded to this phone I knew I made a great choice I upgraded from the s23 ultra and I can honestly say it's a whole different ball game with this phone I can do much more then I could on the s23 ultra every about this phones is so much better
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey there Anonymous, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so happy with your upgrade to your new device. We have provided links to resources to help you fully explore your device, align the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 21, 2026
Posted by: Docholliday
[This review was collected as part of a promotion.] The device is very sleek and functional. Huge huge upgrade over last year's S25 ultra, the Galaxy AI is the greatest.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey Docholliday, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your upgrade to your new device, and finding significant upgrades during your usage. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a lovely,
on June 21, 2026
Posted by: Imasamfan2
[This review was collected as part of a promotion.] This phone is a beast. I use the A.I. on this all the time writing, spell check, I use the circle to erase in my photos. The camera and videos are amazing. Its much faster than my old phone. This was the best upgrade I've ever had. I love this phone I keep it up to date when they come to my phone. I would recommend this phone to my friends and family. I love the different colors. I have the blue one it's so pretty.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there Imasamfan2, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device to be such a powerhouse, and that Galaxy AI has been such a helpful addition to your experience every day. Please, reach out to us again in the future if you have any questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US