Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(18,132 Reviews)
Rating breakdown 18,132 reviews
5 Stars
15,831
4 Stars
1,825
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product.
(
106 out of
167)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Cobalt Violet
Customer Rating
5
I love everything about this phone!
on June 26, 2026
Posted by: SpedGramma2026
[This review was collected as part of a promotion.] I use this device for work, as well as personal. I am a special education teacher and I find Galaxy AI a great tool in modifying assignments.
The camera is amazing for taking pictures of my grandbabies and my pets, and I couldn't be happier with how easy it is to edit and filter them to my liking.
I truly couldn't be happier with this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S26 Ultra
on June 26, 2026
Posted by: Kehtari1972
[This review was collected as part of a promotion.] I have just received my new phone and so far. I have found myself having to adjust to quite a few differences. It's been a while since I've had a phone with a stylus. And that in itself isn' is a difference that I am adjusting to though, I am having fun with this phone. The sad part about this phone is that it does not have Samsung messages. Google has forced Samsung to take it off of its new versions. And sadly, Google messages really sucks. It has taken the fun away from messaging, and my heart is broken because of that. ISO very much enjoyed Samsung messages. The stickers the themes changing up whenever you can decide or want to making messaging super fun. However, the phone in itself I am very pleased with I am still learning bits and parts of it. It's especially being able to write and draw. So for anyone who has the S26 ultra? I hope you are truly enjoying it. As much as I am, thank you samsung for the fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ongoing Wi-Fi 7 Connectivity Problem on Galaxy S26
on June 26, 2026
Posted by: Paolo
from Denver CO
**⭐☆☆☆☆ (1 Star)**
I purchased the Samsung Galaxy S26 Ultra expecting it to be Samsung's best flagship phone, but the Wi-Fi 7 experience has been a major disappointment.
When connected to my home Wi-Fi 7 network, the phone works normally at first. However, after sitting idle for about 20–30 minutes, it suddenly reports that the connected Wi-Fi network has no internet access, even though the network is working perfectly. As a result, notifications stop coming through until I unlock the phone or reconnect to Wi-Fi. Every other device on the same Wi-Fi 7 network continues to work without any issues, so the problem appears to be specific to the S26 Ultra.
I've contacted Samsung support multiple times and even visited an authorized service center, but no one has been able to identify or resolve the issue. Instead of acknowledging that this may be a software or firmware bug, I was repeatedly asked to go through the same troubleshooting steps.
This is a serious issue for anyone who relies on timely notifications, messages, emails, or work-related apps. A flagship phone should not lose internet connectivity simply because it has been idle.
I hope Samsung acknowledges this problem and releases a software update to fix it. Until then, anyone planning to use the Galaxy S26 Ultra with a Wi-Fi 7 network should be aware that they may experience intermittent connectivity issues.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 29, 2026
Hi there Paolo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the reliable connection to your Wi-Fi is to you every day, and how frustrating it is when your are struggling to work towards a resolution for your experience. We have provided a link to a troubleshooting guide to assist you with this matter at your convenience. We have also provided links to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Samsung Warranty
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on June 26, 2026
Posted by: Da1Galaxian
[This review was collected as part of a promotion.] Had this phone for 4 days, and this is most fun I've ever had learning a new phone. Has a solid feel, love the screen size, and looking forward to playing with Galaxy AI!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy, As good as it's ever been
on June 26, 2026
Posted by: AP3212
[This review was collected as part of a promotion.] I've been a long time Galaxy user and they never fail to impress. The new Galaxt AI features streamline processes and being able to search images or translate text just by circling it is a total life saver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Invasive unwanted features
on June 26, 2026
Posted by: Asmodeusjr
The product was great, until recent updates. I cant take pictures anymore without AI interference, which makes my images worse. I am unable to turn off the now brief completely and it is using memory and obscuring my wallpaper. The forced integration of Ai into features has completely messed up my predictive text and spelling checks, I want to be able to opt out of the Ai features completely and I can't. I cant have edges on my wallpapers so it crops them incorrectly and won't let me edit them correctly.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Response from Samsung USBy R&R Team, June 26, 2026
Hello Asmodeusir, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to be able to customize your device to align to your usage preferences. We have provided a link to the complete manual for your device to help you adjust or disable any features you are not interested in using with your device. We have also shared a link to the Samsung Support Team to assist you further if you have questions or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy phone I've owned
on June 26, 2026
Posted by: GUMBY2116
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is easily the best smartphone I have ever owned. The display is incredibly bright and smooth, making everything from streaming movies to gaming feel premium. Battery life easily gets me through a full day, even with heavy use, and the performance has been consistently fast with no slowdowns.
The camera system is outstanding. Photos are sharp, colors look natural, and low-light performance is excellent. The S Pen continues to be one of my favorite features for taking notes, editing photos, and staying productive.
Galaxy AI has quickly become part of my daily routine. The AI writing tools, translation features, photo editing, and search capabilities save time and make everyday tasks easier. Instead of feeling like a gimmick, Galaxy AI genuinely improves how I use my phone.
Samsung has created a device that excels in productivity, entertainment, and creativity. If you're looking for a flagship phone that does everything well, the Galaxy S26 Ultra is an outstanding choice. I would recommend it without hesitation.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hello GUMBY2116, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving your new device, and that the camera, S Pen, and Galaxy AI have been such standout features during your usage. We have shared a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 25, 2026
Posted by: Jascious84
[This review was collected as part of a promotion.] Great phone the galaxy AI is incredible would recommend to everyone
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hey Jascious84, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device, and that Galaxy AI has been such a highlight to your experience. We have provided a link to the full manual to help you with additional features like the Privacy Display and horizontal lock. We have also provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US